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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.6
1,181 Reviews
We offer first-rate Nissan, Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,181 reviews

May 05, 2023

Repair not completed on first try. Took over a month to get it fixed. I don't like being told.."I forgot to call you". More

by DJABGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tabatha, Laura Ellingson
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May 17, 2023 -

Tanner Motors responded

I hope that the repair has been completed for you. If there is anything else that we can do to resolve this issue please do reach out to our service Director.

May 02, 2023

Thanks Worked hard to earn my trust and make things right El knocko lives No More

by zebulon.hodel@gmail.com
Recommend Dealer
Yes
Employees Worked With
Glen
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May 17, 2023 -

Tanner Motors responded

Thank you for your review

May 01, 2023

Had radio checked out. Was determined a new one was needed. Waiting for a new one to come in. More

by Npthesing@gmail.com
Recommend Dealer
Yes
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May 17, 2023 -

Tanner Motors responded

thank you

April 30, 2023

The Sevice agent didn’t know what had been done and what hadn’t been done. She told me the amount covered the parts and the transmission. But they hadn’t even looked into transmission problems. Then they to More

by fjacksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Heinlen was the xxx then was being very rude. Saying it was my fault because I didn’t have good enough contact with them. , Jeff (Heinee) Heinlen, Laura Ellingson
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May 17, 2023 -

Tanner Motors responded

Please reach out to our service Director so we can resolve any issues from your visit. I am not sure who you spoke with at the dealership as Mr tanner was not here when your vehicle was in.

May 17, 2023 -

fjacksen responded

The person that was being rude and everything was Jeff Heinlen. He was yelling at me from his office.

April 30, 2023

Looks like they could use a larger service area. Friendly service writers. Warranty service was performed promptly. More

by BTHOMPSON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
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May 17, 2023 -

Tanner Motors responded

thank you for the review.

April 28, 2023

Very friendly people and they try to accommodate your needs. Clean waiting room and bathrooms. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
Report | Print
May 17, 2023 -

Tanner Motors responded

thank you

April 27, 2023

Austin was knowledgeable and helpful. We told him what we were looking for and he spent time making that happen. More

by leroyschuelke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Weiser
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May 17, 2023 -

Tanner Motors responded

thank you for the review .

April 26, 2023

I was always told If you can't say anything good don't say anything at all More

by nascarguy3fan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Obrycki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ellingson
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May 17, 2023 -

Tanner Motors responded

thank you

April 26, 2023

Always very professional and pleasant to work with. I trust them and have always been treated very happy with the service. More

by Jeff Burman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen (Sv Mgr), Casey Kujava, Jon Heikkenen
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May 17, 2023 -

Tanner Motors responded

thank you

April 26, 2023

Sales department is awesome! ! Service not so much. Vehicle not done when said which was fine except I didn’t get any updates. I had to track down my service writer. Not good cust More

by SWINEGARNER
Service Communication
Recommend Dealer
No
Employees Worked With
Laura Ellingson
Report | Print
May 17, 2023 -

Tanner Motors responded

Please do reach out to our Service Director for anything that we can resolve for you on your service visit

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