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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.7
1,248 Reviews
We offer first-rate Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,248 reviews

March 16, 2026

The service department did a great job finding our issue and explaining our options. They are always friendly, professional and a pleasure to do business with. More

by SUSANKOPPENHAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Tanner Motors responded

Thank you for recognizing the hard work of Trapper and our service department. We are glad we could provide you with a positive experience. Team Tanner

March 08, 2026

Why no free oil changes? I’ve purchased many new vehicles and always got them More

by AMECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Tanner Motors responded

Thank you for your question. Many manufacturers and dealerships structure maintenance offers differently. With many 2026 Ram models, the vehicles can possibly include two oil changes from the manufacturer. Please provide me with more information, Such as the VIN I can look further into this for you, please contact Jeremy At Tanner Motors 218 829 3597. Thank you Team Tanner

March 08, 2026

Excellent experience. Trapper was able to get the vehicle in quickly, make a diagnosis and repair very quickly. More

by municipalservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2026 -

Tanner Motors responded

Thank you, for the 5 stars for Trapper and our Service department! We are here to help, Thanks Team Tanner

February 27, 2026

Customer service is always great from start to finish. Always explains any questions that arise More

by w.crystal1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 02, 2026 -

Tanner Motors responded

w.crystal1973 Thank you for your 5 star review! hope you enjoy your Jeep for years to come, stop and see us anytime. Thanks Team Tanner

February 27, 2026

Very helpful in answering my questions. Were able to have the car ready when I needed it More

by Thomas Vesely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2026 -

Tanner Motors responded

Thomas, So good to hear you had a great experience, and that Dale and Chad answered your questions!! We are always here to help Thank you Team Tanner!

February 20, 2026

Trapper did a great job. Very apologetic when they realized that the wrong part came in and offered a loner!! Had my truck back by the next day!! Very pleased with Tanner More

by barkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2026 -

Tanner Motors responded

Barkers, Trapper is Great!!! and thanks for understanding when the wrong part comes in its a pain for everyone!! Great to hear you are pleased! Thank you Team Tanner

February 08, 2026

Did not properly undercoat truck blamed it on me not understanding what they ment by undercoat More

by Nathaniel.deshayes
Recommend Dealer
No
Employees Worked With
No
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Feb 09, 2026 -

Tanner Motors responded

Nathaniel, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to be clear and transparent about the services we provide. For used vehicles with higher mileage, our undercoating service is intended primarily for sound dampening and noise reduction rather than long-term corrosion protection, and we regret if expectations were not clearly aligned. Glen, our Service Manager, has attempted to reach out to discuss your concerns. At this time, we do not see undercoating listed on the repair order, and the service advisor does not recall a request for that service. That said, we would very much like the opportunity to gather more information and review this further. Please contact Glen at 218-829-3597 so he can better understand the situation and work toward a resolution. We value your feedback and appreciate the opportunity to clarify and address your concerns. Thank you Team Tanner

February 07, 2026

I got my car in quickly and they finished the work even quicker. Elliott provided great service. More

by CUTTER4010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elliot Barg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Tanner Motors responded

Cutter4010 Quick! Great Service! Good to hear that Elliott took good care of you! Always here to help! Thank you Team Tanner

January 31, 2026

Trapper Holden in the service department did an exceptional job in keeping me updated on the extensive repair process, including working with the warranty company to ensure all protected items were More

by JKL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2026 -

Tanner Motors responded

JKL54 Thanks for the kind words for Trapper and the 5 star review. Trapper will tell you that working with the warranty company is a full time job most days, but he loves his job and is great at it! Hopefully we see you in the future, and know we are always here to help. Thank you Team Tanner

January 29, 2026

They misdiagnosed a brake issue. Was told I needed a brake caliper, which turned out to be wrong. I took my vehicle to a different location and got the correct repair. More

by DADOF538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trapper Holden
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Tanner Motors responded

Thank you for taking the time to share your feedback. We’re sorry for the frustration this situation caused and understand how inconvenient it is to deal with a diagnosis that didn’t resolve the concern. Our service advisors, including Trapper, work closely with our certified technicians and rely on their inspections and diagnostics to recommend repairs. While every diagnosis is made with the best information available at the time, we regret that this did not ultimately address your concern. We appreciate you bringing this to our attention and apologize for the inconvenience. If you’d like to discuss this further, we’d welcome the opportunity to review your visit and see how we can improve moving forward. I have shared this information with Trapper and our Service Manger requesting that it is discussed with all involved. Thank you again for taking the time Team Tanner

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