
Tanner Motors
Brainerd, MN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:30 PM
Sunday Closed
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We had to wait while our truck was being serviced, but everything went smoothly and quickly. Tabitha was very friendly and answered our questions. I’d rate this transaction A+. everything went smoothly and quickly. Tabitha was very friendly and answered our questions. I’d rate this transaction A+. More
Initial feel was good with Loti the service manager. Drove truck to thr lake and still no heat. She indicated heat coil may be needed to replaced. Between my husband and me called 5x to set up appt. Drove truck to thr lake and still no heat. She indicated heat coil may be needed to replaced. Between my husband and me called 5x to set up appt. Never got a call back. We were even contemplating purchasing new from Tanner but after not getting a return call decided not as we were ignored. Jeff Belzer will get our business. More
The staff was great helped my wife and I get into the truck she wanted they went above and beyond to help truck she wanted they went above and beyond to help More
Emergency maintenance stop. Thirty minute warning In the shop immediately. Problem solved in short order. Fantastic service. Second to none! Thank you Tanner Motors Thirty minute warning In the shop immediately. Problem solved in short order. Fantastic service. Second to none! Thank you Tanner Motors More
Oil change was fine. Asked to have air added to tires, not done or pressure checked. Also check tail light that appeared partially loose. Told me it was cracked, could no Asked to have air added to tires, not done or pressure checked. Also check tail light that appeared partially loose. Told me it was cracked, could not be replaced under warranty and would cost around $500. to replace. It was not cracked when I brought it in for service. Very disappointing. More
I just purchased a Chrysler 300 from Tanner Motors. They were awesome! Jace was my sales rep and he was so friendly and helpful. He knew all the features of the 300 and several other vehicles I test dr They were awesome! Jace was my sales rep and he was so friendly and helpful. He knew all the features of the 300 and several other vehicles I test drove. His knowledge of the features and the electronics was very very helpful. He connected my phone and explained all my cars icons and how to work them. He is awesome!! More
Bought two vehicles from Tanners apparently the warranty is as good as the service poor, No response back, or very little at best they are more concerned with finding a way out of the warranty than helpin is as good as the service poor, No response back, or very little at best they are more concerned with finding a way out of the warranty than helping a customer with repairs. In short I paid for replacement of a motor on my 2019 Jeep and got no help from Tanner. The first thing I was told is “you better get your oil receipts in order”. From there it was a finger pointing contest between the oil filter company and Tanner. Who ended up paying? Me Unbelievable that I did nothing wrong but end up paying. Tanner is more worried screwing over their customers than giving good customer service. I completely understand that this is an unfortunate situation, and so does everyone involved. But at the end of the day Tanner does not care and left me with a bill of close to 9000.00 dollars. I will do everything I can to keep everyone from doing business with Tanner and the whole Chrysler family. As disappointed as I have ever been. More