Tasca Chrysler Dodge Jeep Ram of White Plains

Worst service ever! I purchased a town and country not even a year. My check engine light turns on I call immediately for service I'm told bring it in we will take a look I purchased a town and country not even a year. My check engine light turns on I call immediately for service I'm told bring it in we will take a look at it. I drop it off 7:30 in the morning with a man by the name of Robert.I received no phone call until I call them around 3 o'clock. To get "oh your spark plug broke in two places and we don't have time to finish it" we will see if we can finish it tomorrow. Tomorrow comes and I don't receive a call until 2 o'clock in the after noon. Only to hear ok we where able to replace the spark plug but your vehicle is still miss firing and we don't know what's wrong with it the mechanic working on your car is off tomorrow, we will look at it when he returns. 3 days for a simple check the vehicle not work it just check on it. At this point I was not leaving my car there another day. I pick up my car the second day only to find they change my keys to old ones with no reason..... I call ask for a manager 3 times and i'm told he is out with a customer. It's two weeks before X-mas my check engine light is still on and I have to old keys that I guess I paid $230. dollars for because thats the only thing I see they've done to my car. It's a shame!!! More

A good experience. Walter was professional throughout the process. All questions were answered promptly. I will recommend my friends to White Plain Chrysler Jeep and to Walter was professional throughout the process. All questions were answered promptly. I will recommend my friends to White Plain Chrysler Jeep and to ask for Walter. More

Best buying expierience ever! I recently purchased a Jeep Wrangler from Margarita Vazquez "Margie" it was a pleasant expierience working with her. It feels good knowing there are h I recently purchased a Jeep Wrangler from Margarita Vazquez "Margie" it was a pleasant expierience working with her. It feels good knowing there are honest dealerships and sales people around. Margie was very professional and most important I did not feel pressured at all. She worked very hard to get me exactly what I wanted as far as features and most important PRICE!!! I feel like she really cares about customer satisfaction. BREATH OF FRESH AIR! Go see Margie.... More

Not quite perfect. Pleasant negotiating and purchase experience and attractive pricing. Lack of attention to administrative details caused paperwork snafu and failed de Pleasant negotiating and purchase experience and attractive pricing. Lack of attention to administrative details caused paperwork snafu and failed delivery. Staff and management unable to think outside box to satisfy me. Also, vehicle does not have all features and packages exactly as listed on website. . More

excellent customer service best experience i have ever had buying a car, My salesperson Margie could not have been more professional and helpful, i went to 2 other dealers to best experience i have ever had buying a car, My salesperson Margie could not have been more professional and helpful, i went to 2 other dealers to buy my Wrangler, and almost change brands, Margie made it happen. She restored my faith in the Jeep brand, More

Great Experience Just bought a used Town and Country from Jaquelyn. I have purchased numerous used cars throughout the years. This was absolutely the best experience. Just bought a used Town and Country from Jaquelyn. I have purchased numerous used cars throughout the years. This was absolutely the best experience. Jackie was straightforward and honest. No hidden fees. We easily settled on a great price without any hassle. I would recommend White Plains Chrysler and Jackie without reservation. More

Great customer service! I went to this dealership after visiting 4 others. The friendliness and customer service at this location was the best! My sales rep was Walter. He wa I went to this dealership after visiting 4 others. The friendliness and customer service at this location was the best! My sales rep was Walter. He was very nice, knowledgable and helpful in the car buying process. He was very patient with us and helped us make sure everything was set so I could pick up my car without a problem. Walter really tried to get us the best price on our 2012 Jeep Wrangler. The entire staff was great. I financed with my own bank and they did not try to pressure me to finance with their bank which I greatly appreciate! Overall, I would definitely return. Thank you Walter! More

Excellent Experience Suresh Nayak is a patient, courteous and excellent sales rep. He worked with me for over a year as I deliberated over my decision and worked through a Suresh Nayak is a patient, courteous and excellent sales rep. He worked with me for over a year as I deliberated over my decision and worked through a last minute change in direction with such customer care and attention to my needs I would recommend him to, and have, to others. Thank you for being such a great partner in our decision. And I love my Jeep Grand Cherokee! Thank you, Mike Griffiths.. More

Worst Experience Buying a Car On 1/17/15 I contacted White Plains Chrysler Jeep Dodge about a 2011 Jeep Wrangler Unlimited Sahara that was available for sale on their website. I wa On 1/17/15 I contacted White Plains Chrysler Jeep Dodge about a 2011 Jeep Wrangler Unlimited Sahara that was available for sale on their website. I was then contacted by Eddy Rosario that same day. I spoke with Eddy and asked several questions about the Wrangler and informed her that I was from Waterbury, CT (about 1.5 hours away) and that I would like to come and take a look at the Wrangler on Monday 1/19/15. Eddy answered all of my questions and assured me that the Wrangler was still available and that she would have it ready for a test drive on Monday. Monday 1/19/15 comes around and I contact Eddy before I leave CT to again ensure that the Wrangler is still available. She assures me that it is available and that they will have it ready for a test drive and that they cannot wait to see me. I drive 1.5 hours from Waterbury, CT to White Plains, NY. Upon my arrival, I explain to the first person I see who I am, and that I have been dealing with Eddy. I then ask to see Eddy. After a short wait, a salesperson who I have not dealt with comes out and informs me that the Wrangler I was supposed to come see is not available because the dealership has it in their warehouse off site, and has attached a plow to it, and are using it to plow. I am beyond baffled as to why this information was not given to me two days prior when I inquired about the vehicle. Or why was this information withheld from me when I spoke to Eddy that Monday morning? I understand that we are all human and make mistakes, but why could Eddy herself not come out and tell me this information in person? Instead some salesman who does not even care about my experience has to tell em this. To make it worse, that salesman didn't even offer to show me any other vehicles. Here I am with CASH in my pocket, looking to purchase a vehicle, and nobody wants to help me. I do not know how businesses can run this way. Thank you for making me waste an entire afternoon of work to come look at a vehicle that I was assured would be available for a test drive, only to get there and find out nothing Eddy told me was true. STAY AWAY FUTURE CUSTOMERS unless you are looking for more headaches. More