Tasca Ford Dickson City

I a recovering from some health problems, and I regret that it has taken me so long to write a review of the outstanding service I received on 6/6/2013. I was on my way home to Kirkwood, NY to visit my d that it has taken me so long to write a review of the outstanding service I received on 6/6/2013. I was on my way home to Kirkwood, NY to visit my dad who was in the hospital when I realized my alternator was about to go. Fortunately, I made it to the Gibbons Ford service center before my car shut off. The gentlemen who helped me were very professional. They acquired the part I needed promptly and stayed past their regular closing time to repair my car. I want to express how much I appreciated their assistance. They went above and beyond expectations to make sure I was able to get back on the road quickly and make it home to see my father safely. I have shared this story with many people over the months that have passed and highly recommend your station to anyone interested in exceptional customer service and quality workmanship provided by kind, friendly employees. Again, I apologize that it has taken me so long to express my sincere gratitude, but I believe in the old adage better late than never. I hope I have the names of the people who assisted me correct. I asked for their business cards and know Mr. Pullman and Mr. Noldy were definitely two of the people who helped me. I also noticed another name, James Baker, on my receipt. I hope I did not miss anyone. They worked together as an exemplary team. More

I purchased a 2008 Certified Ford Mustang on 4-4-2013. To date this car has been returned to the dealer 8 times for the same two issues, Twice the exhaust system was falling off the car. My Mustang has been date this car has been returned to the dealer 8 times for the same two issues, Twice the exhaust system was falling off the car. My Mustang has been at the dealer a total of 9 weeks and counting. They were nice enough to give me a dirty loaner, but I would prefer to drive the car I am making payments on and not a loaner. The general manager refuses to take the car back or even consider me picking another from the lot. I had dealt with Gibbons in the past and I guess you really never know how good or bad they will be until you have a problem. At no point has anyone from the dealership ever used the word "sorry". I will not deal with Gibbons Ford in the future. As for Ford Motor Company, all they tell me is that I need to work with the selling dealer. Big help they are too. More

On a whim I decided to email the folks at Gibbons Ford - I am nothing less than thrilled with the service I recieved. Garria was beyond helpful, as well as incredibly friendly. She was upfront and honest an I am nothing less than thrilled with the service I recieved. Garria was beyond helpful, as well as incredibly friendly. She was upfront and honest answering my questions, and very knowledgeable about the vehicle - she even showed me how to use all the nifty stuff in the car! No sales person has ever done that before!! More

I was looking for a new F250 and Kurtis showed me a leftover 2012 that was perfect for my needs. He took the time properly show around the truck and I decided to buy it. He gave me a great price (muc leftover 2012 that was perfect for my needs. He took the time properly show around the truck and I decided to buy it. He gave me a great price (much better than competitors) and gave me more on my trade than anyone else. He had my bed liner installed and there were no excuses or high pressure sales tactics. It was an enjoyable experience thanks to Kurtis. More

Miss Teel was friendly, courteous and a lot of fun. She was very knowledgeable about my model vehicle and took the time to show me all the bells and whistles etc. She made purchasing a vehicle a great expe was very knowledgeable about my model vehicle and took the time to show me all the bells and whistles etc. She made purchasing a vehicle a great experience. Terrific ! More

Don Hull is a wonderful salesperson. I have been doing business with this dealership for years due to Don's exceptional customer service and attentiveness. I would reccommend asking for Don when visiting business with this dealership for years due to Don's exceptional customer service and attentiveness. I would reccommend asking for Don when visiting this dealership for a car purchase. More

I appreciated the level of responsiveness, professionalism and open approach. My questions were answered without hesitation or were researched for me. I felt I had time to review all my opti professionalism and open approach. My questions were answered without hesitation or were researched for me. I felt I had time to review all my options and to understand the differences between the three Escape groupings. Don Hull was friendly, knowledgeable and helpful in the process of reviewing my options which helped me to make the right choice. I was also impressed with Stepanie Abraham, who assisted me with the loan application. She made everything easy by having the paperwork prepared and waiting for me. Overall, great customer service. More

The service department at Gibbons was very helpful. They checked my car and took it on a test drive to locate the exact problems. They kept me informed of progress. I was even offered a ride to the dealer checked my car and took it on a test drive to locate the exact problems. They kept me informed of progress. I was even offered a ride to the dealership to pick up the car when ready. Chad in the service department was very helpful and thorough. More

Service provided by Don Hull in purchasing our new Ford Escape was great. Don was very attentive to our questions and made sure we got a great deal on the financing package with Ford Credit and made sure Escape was great. Don was very attentive to our questions and made sure we got a great deal on the financing package with Ford Credit and made sure we received every incentive that we could take advantage of. When we picked up the vehicle, he went over in great detail all the features and was very patient. We highly recommend purchasing a vehicle from Gibbons Ford and seeking out Don for the deal. Our whole experience was easy and very timely. We couldn't be happier. More

We were searching on line for a Ford Escape and chose Gibbons Ford. When we arrived, we were assisted by Kurtis Medeiros who helped us in our decision - Kurtis had extensive knowledge of all the vehicle Gibbons Ford. When we arrived, we were assisted by Kurtis Medeiros who helped us in our decision - Kurtis had extensive knowledge of all the vehicles in stock and allowed us to test drive as many as we needed to. When our decision was made, Kurtis spent an extensive amount of time reviewing all of the cars features to be sure that we were familiar with and comfortable with all the vehicle functions with special attention to the newest technology - he synced our phones and reviewed the use of voice commands and park assist. We appreciated his patience. More