Tasca Ford Midlothian

Was told I needed a new water pump.. did n Took my car in for a failed transmission. Received a call stating my water pump had a leek and would be almost $600 to replace. Asked about the stat Took my car in for a failed transmission. Received a call stating my water pump had a leek and would be almost $600 to replace. Asked about the status of my transmission to which I was told they were not aware (message appeared on dash saying "transmission fail, service now".. never cleared). Told they would take a look. Received a call they would replace the control module. When picking up the car, I was told I needed to fix the water pump. Took in to another place for a second opinion where I was told nothing was wrong and they just needed to tighten a hose. More

Prodlem with down shifting Problem solved as promised. Charles Dudzik explained the steps involved in solving the problem and basically insured me the problem could be solved by Problem solved as promised. Charles Dudzik explained the steps involved in solving the problem and basically insured me the problem could be solved by following the steps he laid out. I will always ask for Charles when i need major service. More

It was fast.. I need to speak to someone about my concerns about my truck after purchasing my truck. I did not receive what the salesman agreed to and their a I need to speak to someone about my concerns about my truck after purchasing my truck. I did not receive what the salesman agreed to and their are some things missing on the truck that wasn't specifically specified to me at the time of purchase... I gave that salesman a $20,000 cashier's check Im trying to stay calm until I figure this out. I need someone to contact me immediately...and yes I spoke to the salesman Mark Burklow about it....when I first came to speak with him after something under the hood exploded...he saw me and left...REALLY! PLEASE HELP! Otherwise I'm going to have rethink *I spent 6 visits to get the luggage rack fixed that kept popping up.. the tires are bald... *At the time of purchase the truck had 2500 miles on it...these tires shouldn't be bald *However...I requested new tires and a new tire spare (no donut). I had to come back 2 times for the tire losing air...The service department says it was a nail...when it was shown to me ..it looked like it was embedded in the tire and had been there for quite a while. *The front tire is missing the tire air cap. *The truck is missing the driver's door lock *The radio has no bass The service department is wonderful..speedy..and professional..I have no problems with them. More

Great service was great fast and consistent I was treated with respect as a woman having service done on her vehicle everything was explained to me as to mo service was great fast and consistent I was treated with respect as a woman having service done on her vehicle everything was explained to me as to move it forward what my vehicle will need More

OC is always kind and patient. The building is always clean and inviting. All of the sales reps smile and say hello. Mr. Glover makes sure that you’re comfortable and always let yo The building is always clean and inviting. All of the sales reps smile and say hello. Mr. Glover makes sure that you’re comfortable and always let you know how much longer you’ll have to wait. More

Friendly and very pleasant. I brought my vehicle in for a oil change, the gentlemen in the service department was very nice. He took the time to explain to me what was included w I brought my vehicle in for a oil change, the gentlemen in the service department was very nice. He took the time to explain to me what was included with the oil change, and told me how long the wait would be. I waited for a little while, which is to be expected for a saturday. I liked the fact that I got in and out, that really means alot to me. More

service Great service. I had a coupon you get the work done, I was happy with the price. I will be going there again. I highly recommend. Great service. I had a coupon you get the work done, I was happy with the price. I will be going there again. I highly recommend. More

Good service I’m always very happy with service at Kay Ford Service. Always very professional always done in a timely fashion. And the people very friendly. I alw I’m always very happy with service at Kay Ford Service. Always very professional always done in a timely fashion. And the people very friendly. I always like the service and Kate Ford More

One of the greatest car dealerships in the south suburbs Bill Kay Ford Midlothian is one of the most helpful customer service people friendly and business professional establishments I've ever had the plessu Bill Kay Ford Midlothian is one of the most helpful customer service people friendly and business professional establishments I've ever had the plessure of doing business with. More

New car purchase Shopped for a ford Escape on line, Mr Karas welcomed and seated me with a smile, between him and his manager I got the price I went in with and I left Shopped for a ford Escape on line, Mr Karas welcomed and seated me with a smile, between him and his manager I got the price I went in with and I left satisfied, thank you. More