Tasca Ford Midlothian

Ford f150 Carlos and Bill Kay Ford did a great job keeping me happy with my service even though the part had to go through Ford protocol reset. I recommend Bil Carlos and Bill Kay Ford did a great job keeping me happy with my service even though the part had to go through Ford protocol reset. I recommend Bill Kay Ford to all my friends More

Consistently good service. Bill Kay has always handled my service requests in an expeditious manner. I've been coming here for nine years. My service adviser was Victoria. Bill Kay has always handled my service requests in an expeditious manner. I've been coming here for nine years. My service adviser was Victoria. More

Great service Always friendly service.. explains well the service provided. Walk in any time, no appointment needed helps with my crazy schedule. I like the updates Always friendly service.. explains well the service provided. Walk in any time, no appointment needed helps with my crazy schedule. I like the updates notices in the email and text. More

10,000 mile check up Carlos greeted me as soon as I drove in, he was courteous, completed the work very quickly and did a wonderful job. My car was purchased from Bill Ka Carlos greeted me as soon as I drove in, he was courteous, completed the work very quickly and did a wonderful job. My car was purchased from Bill Kay and I have always gone there for my service issues. I will continue to do so, they do an excellent job. More

I had issues with the general manager of the facility on pre Also, my numbers and total agreed price of vehicle didn't add up when I bought this vehicle. I had to have it revised on the computer. There was commu Also, my numbers and total agreed price of vehicle didn't add up when I bought this vehicle. I had to have it revised on the computer. There was communication lapses between sales and finance. General manager wouldn't even talk to me about vehicle before transaction took place. More

Service incompetence Once they have made a sale off from you, they are just like all the other dealerships you are no longer of value to them, your actually a pest to them Once they have made a sale off from you, they are just like all the other dealerships you are no longer of value to them, your actually a pest to them pretty much! I went for tire pressure waited 10 minutes just to get in the service bay once I got in, I was ignored by everyone, no one approached me to asked what I needed, completely disrespectful wasted my time, called the service manager TJ, the so called service manager, started asking me what were his employees doing, ummm isn't that your job regardless unhelpful and useless to resolve my complaint! Save yourself the headache and time go somewhere else!!! More

Experience was very good I gave this rating because of the service and the quality of the work that they did and they were very helpful and very professional. I gave this rating because of the service and the quality of the work that they did and they were very helpful and very professional. More

Needed a car ASAP. Our car was totaled in an accident. They were very nice. Our car was totaled & we had to return the rental. We hadn’t gotten the money from the insurance yet so they had us sign a promis They were very nice. Our car was totaled & we had to return the rental. We hadn’t gotten the money from the insurance yet so they had us sign a promissary note. Because of our good credit they let us take the car home. I was very mpressed. I just wish they would have put gas in or gave us some free oil change. They don’t seem to give anything extra for buying a used car. I’m a little disappointed in that! Not everyone can afford brand new. Overall I was happy. More

Exceeded my expectations Mena was friendly with excellent customer service. I knew with my not so great credit the likelihood of leaving the dealership with the car of my choi Mena was friendly with excellent customer service. I knew with my not so great credit the likelihood of leaving the dealership with the car of my choice was slim. However, Mena tirelessly worked to get me an incredible deal on the car of my choice. With his genuine spirit and honest demeanor I most certainly will recommend his services. He’s the absolute best. More

Happy customer Bill Kay Ford provided excellent customer service. They found the problem with my car, quoted me the price and estimated time it would be done. Everyo Bill Kay Ford provided excellent customer service. They found the problem with my car, quoted me the price and estimated time it would be done. Everyone was friendly and very accommodating. Shuttle service was provided for me. Victoria was the best! Very nice experience More