Tasca Ford Midlothian

Excellent First time for oil change here. Very thorough, courteous, an knowledgeable. Very impressed with great customer service, that they made effortlessly First time for oil change here. Very thorough, courteous, an knowledgeable. Very impressed with great customer service, that they made effortlessly. I will be coming back, More

Excellent Service Tommy and PJ were great to work with!! Pj and Tommy were very helpful with everything. They communicate and were on top of any issues that came about. Highly recommend working with them! Pj and Tommy were very helpful with everything. They communicate and were on top of any issues that came about. Highly recommend working with them! More

The Service Department has been amazing!!! My experiences with the service department over that past couple of weeks has exceeded my expectations. They have gone above and beyond to provide exc My experiences with the service department over that past couple of weeks has exceeded my expectations. They have gone above and beyond to provide excellent customer service. As a customer, I am extremely pleased and this dealer comes highly recommended!!!! More

Great Very nice people to deal with. Always so courteous and explain everything well. They take the time to listen to my concerns. I would recommend this Very nice people to deal with. Always so courteous and explain everything well. They take the time to listen to my concerns. I would recommend this dealership to everyone More

My used car purchase experience Good friendly service but the one complaint I had was they didn’t ask me first before they added the extended warranty into my vehicle cost , other Good friendly service but the one complaint I had was they didn’t ask me first before they added the extended warranty into my vehicle cost , other than that it was pretty good they did change the battery the next day when the battery went dead at their cost , More

Friendly staff, good experience I found the car I wanted and was happy with the deal from Bill Kay. I would recommend my salesman, Dan Wood, as he made me comfortable with the transa I found the car I wanted and was happy with the deal from Bill Kay. I would recommend my salesman, Dan Wood, as he made me comfortable with the transaction. More

A bit of relief They worked with me to repair my car without my note becoming ridiculously high...this was great relief. Both Tom in service and Mark in finance were They worked with me to repair my car without my note becoming ridiculously high...this was great relief. Both Tom in service and Mark in finance were great help. More

Problem with Sync system is not resolved The sync system is locking up. Voice activation is delayed or not functional. I had it in for service on 4/19 for over three hours to fix the problem. The sync system is locking up. Voice activation is delayed or not functional. I had it in for service on 4/19 for over three hours to fix the problem. Problem persists. It wont allow for blue tooth connectivity with cell phone for a complete phone call, drops phone need to use speakerphone mode on cell phone. Also GPS is not functioning consistently. More

Excellent buying experience! Bill Kay had the car I wanted at a great price. They were very respectful of me and working with them to come to an price that was a win win for both Bill Kay had the car I wanted at a great price. They were very respectful of me and working with them to come to an price that was a win win for both of us was refreshing. Never before had I enjoyed working with a staff as much as I did with the Bill Kay staff. My salesman Mena was very knowledgeable and extremely polite . It was a pleasure working with him. Dave, in finance, was efficient and explained all the paperwork so that it was easy to understand. If I ever need to buy another car, it will be at Bill Kay. More

First Ford Purchase This was my first Ford purchase and it was for my soon to be high school graduate. My wife and I purchased him a 2019 Ford Fusion SE. The price was ve This was my first Ford purchase and it was for my soon to be high school graduate. My wife and I purchased him a 2019 Ford Fusion SE. The price was very consumer friendly and there was almost no hassle. They support their veterans and law enforcement by offering further discounts on the prices of their vehicles. Mena Karas was very helpful and knowledgeable. I intend to purchase a second Ford vehicle from Bill Kay Ford in the coming months because my experience was so good there. GREAT DEALERSHIP More