Tasca Ford of Cranston

I brought my car to Tasca Ford after a very negative experience at another Ford dealership. That dealership will remain nameless and has already received a poor rating from me. I will never take my car experience at another Ford dealership. That dealership will remain nameless and has already received a poor rating from me. I will never take my car to that dealership again and will tell others to avoid them. My experience at Tasca in Cranston was a corrective experience from start to finish. They were able to assure me that they could locate the problem and could fix it and kept me informed through the whole process. My car was at the other dealership 2 different occasions for 2 days at a time and they were unable to diagnose the problem. They wanted me yo bring it in a third time leaving it for 3 to 4 days and could not give me a loaner or rental. For three weeks I was without a dependable car to drive and had to depend on rides from others or had to cancel appointments. On one day I actually had to rent a car to take my boyfriend to a very important drs appointment. Tasca was able to provide me with a rental which was such a relief. They were able to diagnose the problem and make the repair within 2 days. I now have my car back and it works great. I no longer have to worry about it not working and having to call AAA for a tow. Jonathan was my service advisor and he was great. The woman I talked to when I first called Tasca was great, also. And the rental agent as well. If I need future work done by a dealership I will bring it to Tasca in Cranston and I will tell others to do the same. You were all professional. Thank you. Anne Hayner More

Tasca has always served me well. I will not go to another dealer even if Tasca is 45 min away from my home. The very best period. I will not go to another dealer even if Tasca is 45 min away from my home. The very best period. More

I want to be clear that I absolutely loved working with Eric, Andrew, and JT. Because of my work obligations, I did not have the time to be there throughout the process, so my cousin worked directly with E Eric, Andrew, and JT. Because of my work obligations, I did not have the time to be there throughout the process, so my cousin worked directly with Eric. From start to finish, the experience was outstanding. Eric was transparent every step of the way, and that meant everything to me. Transparency is especially important when it comes to numbers, and he made sure there were no surprises at all. Eric then got me in the door to meet Andrew, who was incredibly kind and welcoming. He had me test drive the vehicle, walked me through every next step, and made the entire experience enjoyable. He truly was a delight to work with and even made sure my insurance was all set for the purchase, which I really appreciated. After that, I met with JT, who made the finance process completely seamless. He took the time to understand exactly where I wanted to be in terms of pricing and made sure we got there. He even secured an amazing rate, which made the experience even better. Honestly, I could have driven off with my car that same day because they had everything ready, but I chose to pick it up the next morning. When I did, I really appreciated that Eric took the time to sit with me, make sure I felt completely comfortable in the car, and walk me through how everything worked. It was incredibly kind and thoughtful of him and truly showed how much he cared about the customer experience. I have never experienced a more seamless car buying process in my life, and I have never felt better about a purchase. This level of customer service is exactly what makes Tasca Ford stand out. More

Tasca is the best, great people and service. I have been a customer for many years. I have been a customer for many years. More

Very happy with the service I received with purchase of a new truck would highly recommend them new truck would highly recommend them More

Got vehicle into shop timely manner Identified and fixed transmission issue Had a Bent aluminum wheel repaired and saved my company allot of money well worth the repair cost fixed transmission issue Had a Bent aluminum wheel repaired and saved my company allot of money well worth the repair cost More

They serviced my vehicle on time and completed the service quickly. All associates were very friendly and helpful. service quickly. All associates were very friendly and helpful. More

Very patient and helpful. They made sure that I had the vehicle that I wanted, and was happy with it. They made sure that I had the vehicle that I wanted, and was happy with it. More

I had a very good experience with Tasca Ford. The staff was very professional and was able to find the right Ford Maverick that I was looking for. The staff was very professional and was able to find the right Ford Maverick that I was looking for. More