Taylor Chrysler Dodge Jeep Ram

We were looking and walked out with more than we wanted at a good deal and everyone was very friendly and helpful . Taking the time to make the deal and then show us all features of the vehicle at a good deal and everyone was very friendly and helpful . Taking the time to make the deal and then show us all features of the vehicle More

We were on our way back to Lafayette, Indiana for the holidays and decided to stop by your dealership to check out the Wrangler inventory. We have been satisfied customers with the Jeep Wrangler line an holidays and decided to stop by your dealership to check out the Wrangler inventory. We have been satisfied customers with the Jeep Wrangler line and were looking forward to learning about the 2014 upgrades. Tim did an excellent job introducing us to several Wrangler models he had on site. After thoroughly inspecting and driving Tim's models we fell in love with a red 2014 Wrangler Sahara. Tim gave us the chance to test drive our beauty and we were able to experience this model's new eco-friendlier engine. We are back home in Indiana at our parents' and enjoying our easy drive in these current wintery conditions. The falling snow and slippery roads don't seem to be any challenge at all for our new Jeep. We owe our satisfied purchase to Tim, Bryan, and Scott for making our New Year’s purchase to one another easy and smooth from the moment we called the dealership (they actually kept the store open for us after hours on New Year's Eve) to the second they handed us the keys. We will definitely continue our relationship with Taylor Jeep and continue spreading the good news of our experience dealing with Tim and his crew with our family and friends. More

Gave Chad an exact car we were looking for within a certain price and he was able to locate that car within days. Only hold up was the driver delivering the vehicle didn't deliver when originally prom certain price and he was able to locate that car within days. Only hold up was the driver delivering the vehicle didn't deliver when originally promised. More

The customer service is excellent here. Car dealerships get such a bad reputation, but Taylor completely threw all of my fears out the window. My mother and I were instantly greeted by a friendly reception get such a bad reputation, but Taylor completely threw all of my fears out the window. My mother and I were instantly greeted by a friendly receptionist. We were then greeted by Scott, Jamie and Kevin. Each person was so friendly and helpful. I never felt pressured into a purchase, and ended up driving off the lot with an amazing car! The overall experience was exceptional. I would definitely recommend Taylor to anyone looking to purchase a new or used car. More

Kevin was extremely helpful and professional. In fact, I walked in with my checklist of needs/wants and because of his knowledge and experience he suggested a vehicle that surpassed my requests within the b walked in with my checklist of needs/wants and because of his knowledge and experience he suggested a vehicle that surpassed my requests within the budget I set. I had been working with several of the dealerships in the Bourbonnais area, and I was glad that in the end I gave him the sale. He followed up without being high pressure or annoying. The entire staff was helpful and friendly. In fact, the receptionist remembered my name after my first visit in. After shopping extensively for an American made suv within my price range Taylor was the winner. More

Chad was a great help getting us into our 2nd new car in 2months. He got us the car, the payment, and a deal we are happy with! Couldn't ask for a better guy to work with! 2months. He got us the car, the payment, and a deal we are happy with! Couldn't ask for a better guy to work with! More

First of all let me start by saying phenomenal! This is by far the best dealership I ever worked with. From the point I walked into the door until the time I drove off with my vehicle the awesome customer by far the best dealership I ever worked with. From the point I walked into the door until the time I drove off with my vehicle the awesome customer service never ended. I can say I never thought I would buy nor step into a Dodge/Chrysler dealership, but after everything these people did I will never step foot or buy a vehicle from another place. This dealership deserves to be made the number 1 dealership in the United States! Keep up the great work guys. More

Brian went above and beyond to make our buying experience good. He not only knew the vehicle he was selling but he was very courteous and friendly. It was very busy there and he knew we had to be somewhere good. He not only knew the vehicle he was selling but he was very courteous and friendly. It was very busy there and he knew we had to be somewhere. He worked diligently to get us in and out as soon as possible. Thank you for the experience. More

I was looking at the newspaper for a used truck, and I noticed one at Taylor dealership. So I called and I was directed to Kevin. He assured me that I could stop in and he would help me. So my wife and I noticed one at Taylor dealership. So I called and I was directed to Kevin. He assured me that I could stop in and he would help me. So my wife and I stopped in and we went on a road test. Kevin reassured me of the quality of this vehicle. I knew my kids would like it for its three row seating which they've wanted for a long time. I also wanted it because it has a hitch that I can pull my boat with. Everybody gave me great service, and my wife and I ended up purchasing the vehicle. Great team work. Would highly recommend this dealer to friends and family. Sincerely, James and Nancy McCann More

I went into the Taylor dealership unsure of what i was looking for. I test drove a jeep and a jetta, and i loved both. After seeing how much i could get on a loan Kevin helped me tremendously with getting looking for. I test drove a jeep and a jetta, and i loved both. After seeing how much i could get on a loan Kevin helped me tremendously with getting my payment where i needed it to be and what cars they had available within my budget. after that i drove a Chrysler convertible pt cruiser and loved it! i drove home with it that day after seeing Jamie who helped me with my financial needs! I will definitely be recommending Taylor to anyone i hear that is looking for a new car! Great customer service and their sense of urgency not only to get you what you want/need, but the way they help you as if they know you on a personal level and wouldn't steer you wrong! More