
Taylor Chrysler Dodge Jeep Ram
Bourbonnais, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,602 reviews
I Walked into Taylor thinking I was buying a used 04 VW. My lease was up on my 2008 VW and they had a used one I really wanted. I spoke with Seth in the internet Department and he had everything ready for u My lease was up on my 2008 VW and they had a used one I really wanted. I spoke with Seth in the internet Department and he had everything ready for us when we arrived, he is a bit newer at the dealership but made sure we were well taken care of. . Our deal was handed off to Tim the ISM. He noticed right away that I was not in love with this used vw, asked me a few questions about my needs and wants. 15 min later he pulled up a new Chrysler 200 pretty loaded up. At first I thought hmm I will not like this car, BUT it had everything I was looking for and MORE. Tim listened to what I wanted took the time to show me everything this car offered. I had an amazing experience and am now once again a proud owner of a Detroit car! This is an amazing dealer I cannot be happier!!! More
Dave Taylor has been good to this community. His staff is professional and very friednly. There no high pressure sales, simply sales personnel that desire to assist in any way possible. is professional and very friednly. There no high pressure sales, simply sales personnel that desire to assist in any way possible. More
Our last 2 car buying experiences have been awesome thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences thanks to Ray! Everyone we encountered at Taylor was friendly and they try to make you as comfortable as possible. We know, from previous experiences, that car buying can be a long, nerve wrecking process. But not with Ray, from the moment we stepped foot on the lot, we felt at ease. We're as happy with our 2nd purchase as we were with our first car from Ray and the Taylor crew. Thanks, guys, we will be seeing you again. :) More
Great customer service. My sales person was Jake Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He Hendershot. Jake went above and beyond the normal job routine to help me find the perfect vehicle to match what I was looking for in a vehicle, He had also recommend another car for me however; it was stick shift and I do not drive stick shift. What did impress me was how hard all individuals worked to make this deal happen, considering I am on a very tight budget. Thanks to Jim Crosswell who took extra time and phone calls to find someone to provide me the credit for the car loan. The extra time to make a phone call to follow to make sure everything was ok and that I was happy is something we just do not find much anymore. I will definitely refer this dealership and Jake to my friends. More
I have not been happy about my experience with my 2004 Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles Dodge Ram. By the time it reached 100,000 miles I had put nearly $6000 into my truck. Both bedsides were rusted completely through at 60,000 miles and of course Dodge said..."We there is noting we can do...It is out of warranty." At 100,000 miles the whole rear end needed replacing! That was almost $3000 dollars! After is was said and done my last episode nearly cost $2000 for an new module that was not available any where in this county and it had to be ordered from China and It would take at least a week to get it fixed! Needless to say Mr. Hendershot did a great job as a salesman! It took some serious banter back and fourth, but the Taylor Dodge Crew give me what I feel as a great deal. And they really stepped up to the plate and backed me up on giving me a deal on my trade. More
The group at Taylor Chrysler were all friendly and straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to any straight forward. I never felt uncomfortable during the entire experience. I felt like I was around friends. I would recommend Taylor Chrysler to anyone and everyone. More
When we started looking for a car we were looking for great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but great quality at an affordable price. Taylor Dodge did this for us. We have bought cars from this group, using Ray Marko as our dealer before, but I feel that this was the best deal we have ever made. This company took their time with us and worked their magic to make our dreams of getting our 2012 Dodge Journey come true. Every person I encountered at the dealership took time to see if there was anything we needed and make us feel at home. This was a great car buying experience from the sales team to the finance people to the administration. If you want to buy a car without high pressure sales techniques and to get a deal from someone who cares about what you actually want, need and can afford, this dealership is where you want to shop!!! We will definitely return again!!! More
Steve is a excellent sales consultant. He is extremely knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the knowledgeable about the the vehicle he was selling and very fair and courteous to us as a customer. Steve went above and beyond to locate for us the vehicle that we were looking for, and had it in the dealership the next day. We would highly recommend Steve if you are looking to buy a vehicle. More
Purchasing the car was a quick enjoyable experience, and the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car the service this far has been the same. Chad and bryan rock! I would refer to chad for any friends or family looking for a car More
I must say this is possibly the best dealership to buy from. Their customer service is top of the line. My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad me from. Their customer service is top of the line. My wife and I first went in to take a look at a Dodge Challenger and get some prices. Chad met us in the lot and was very friendly and helpful . We test drove the challenger and a charger and Chad was very helpful in answering all of our questions. During the week after test driving my wife and I decided that we would go ahead and buy a Challenger. Through this week I was emailing back and forth with Chad on what specifically I wanted as well as other questions and he replied that day. We ended up setting up a day to come in and price Challengers with the specs I wanted. I will be honest and say I didn't quite have the intentions to buy that day but I wanted to find out some numbers and then go home over the weekend and think about it. Instead of going home with numbers, I went home with a Dodge Challenger. Chad ended up finding the perfect deal for us. Part 1 of the deal for me was finding a vehicle that I wanted and part 2 was how much I was going to get for my trade in pontiac. Chad came out and inspected my trade in and after the inspection he offered just about what I was wanting for my vehicle. He mentioned that they look at the KBB pricing because that is what all customers go by but they also check the numbers for what the vehicle sells for at dealer auctions. Either way the price was nearly the same and still slightly above my low point so I was happy. The rest is history. I must say every person my wife and I talked to at Taylor Dodge was very friendly and helpful. It never seemed that Chad was the only one helping us but the entire team was there to sell us a car and their services. I come from a family who owns a small business and customer care has always been a top priority for me. I would even pay a little more for that said service. At Taylor Dodge, not only do you get great quality service but they are willing to work with you to get the deal of your dreams. Thanks again Taylor Dodge and Chad for all of your help! More