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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
672 Reviews
Call Service Center (815) 270-8525

672 Reviews of Taylor Ford of Manteno - Service Center

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March 14, 2025

Came in for an oil change and to order my new vehicle. They were both very accommodating and helpful More

by Mustang
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra and a service writer but I cannot remember his name.
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Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with your oil change and the assistance you received while ordering your new vehicle at Taylor Ford of Manteno. Our team always strives to provide the best service possible, and we're glad we could meet your needs. We look forward to seeing you again soon!

March 11, 2025

The service department is top notch. I only bring my car to them for service and the reason why I buy cars from Taylor! More

by leonardtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Mike
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Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words! We're so glad to hear that our service department at Taylor Ford of Manteno is meeting your expectations. We truly appreciate your loyalty and are honored to be your choice for both service and vehicle purchases. If you ever need anything in the future, don't hesitate to reach out. We look forward to continuing to serve you!

March 08, 2025

I wish they would wash my car and rotate tires when they change the oil. I asked but they didn’t. They always seem to be rushing More

by Llubben3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your feedback. We appreciate you choosing Taylor Ford of Manteno for your vehicle service. We are sorry to hear that your experience did not fully meet your expectations. Our goal is to provide thorough and attentive service to every customer, and we apologize if it felt rushed during your visit. If you would like to discuss this further or give us another opportunity to assist you, please feel free to reach out to our team at Taylor Ford of Manteno by calling (815) 468-6566. We value your business and hope to better serve you in the future.

February 28, 2025

Called about getting a recall done on my truck they got me in the next day. The paper said it could take up to four hours. They had it done in one hour very courteous when I talk to him in the shop. More

by Jsewerrat69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe the guy’s name was Joel very polite to me
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February 28, 2025

Called in to fix one of our work vans brought it in and they fixed it same day More

by vlmcorp
Recommend Dealer
Yes
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February 26, 2025

Painless and efficient They kept me informed and were very helpful one two three four More

by patnormoyle
Recommend Dealer
Yes
Employees Worked With
Mike and Joel
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February 18, 2025

Great over all experience, Friendly and knowledgeable staff, work was done on time , I will use them again More

by vdog1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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February 15, 2025

Your tech came to where I worked and I did not have to go without my vehicle. More

by GregHOBBICK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Tech
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February 12, 2025

Quick friendly service, performed as it should be. Kept up to date on vehicle service. More

by JKURT45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 11, 2025

I took my F-150 in to Taylor Ford not really knowing what the problem was, and if it would be covered by my extended warranty. Ford's 800 line lead me to believe it would not be. This would have been a $2,10 More

by deniseissert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Zumallen
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