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Team Chevrolet Buick GMC of Salisbury

Salisbury, NC

4.1
271 Reviews

404 Jake Alexander Boulevard

Salisbury, NC

28147

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271 Reviews of Team Chevrolet Buick GMC of Salisbury

June 23, 2023

Jason in finance overcharged $200 for a mandatory warranty they make you purchase for the sale of a used car. Said they would mail a refund check for the difference and they never did. Called multipl More

by JR
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Adams, Jason, Walter , Manny Ceron
June 18, 2023

Had a scheduled appointment for a repair they recommended, apt was for 8:00 am, I got there at 7:45 and they told me the tech qualified to do the repair would not be there and they couldn’t do th More

by epratledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brooke Holloway, Chris McDonagh, Danny Carver, Jennifer Goodwin
May 14, 2023

Wow! There's BAD, then there is UGLY, and then there is "Team Chevorlet Buick GMC of Salisbury." I went there to buy a new car which they told me on phone More

by boultondrew202
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Basenback
January 24, 2023

Scheduled appointment for oil change. Arrived early. One hour later I asked if it were ready. Was told it would be another hour, had not started on it yet. Second time in 2 weeks I have w More

by dudleyamiller
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the name. Wasn't their fault. Poorly managed.
December 03, 2022

Worst place to ever get car serviced. Dishonest people!!! Lied about my car needing a battery. Brand new battery 2 days ago prior to taking my car to them. Will never go back there for ca More

by donnapl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris McDonagh
October 29, 2022

I bought a new 2022 GMC truck from Team Chevrolet Buick 9/20/22. In Salisbury NC.I use my truck to haul equipment with on a flatbed trailer. When I would hook up my trailer brakes to the truck it would sho More

by Dissatisfied customer
Friendliness
Recommend Dealer
No
Employees Worked With
Chris McDonagh
October 29, 2022

The sells team are top notch employees, the finance team are really good. The service team has went down in quality and customer service. Main problem is communication. Second problem is Team itself does no More

by ksteel8880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Basenback
August 10, 2022

These guys are the definition of sleezy car salesmen! AVOID! They had a price listed on cars.com I called them and they said that was a promotion price for the weekend but if I brought the ad in they wil More

by thefallofbrightblade
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Romans, Tyler Basenback
July 05, 2022

Salesman was great but his hands were tied as far as decisions on anything. We bought a used vehicle and after getting it home noticed so much wrong that 3 days later going back they don't want to help More

by hptptrucking
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
March 11, 2022

We purchased a used vehicle and were offered the Zurich warranty for 10 oil change and tire rotation. I arrived for the appointment 15 mins ahead of time of appointment. After 2 hours of waiting, I was to More

by Lesliematz5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Forester
2
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