Team Chevrolet Buick GMC of Salisbury

I had a great experience at this dealership. After having filed bankruptcy, I was not sure that I would be able to finance a vehicle. This dealership not only got my approved but got me in a great ve having filed bankruptcy, I was not sure that I would be able to finance a vehicle. This dealership not only got my approved but got me in a great vehicle with a great APR and payment!! More

This dealership is awesome! They really work to earn your business and make the customer totally satisfied! Great experience buying with Team Chevrolet! This is the second time we purchased a car from Team. business and make the customer totally satisfied! Great experience buying with Team Chevrolet! This is the second time we purchased a car from Team. We will certainly buy our next car there also! David Coltrane is fabulous! More

I Honestly do not know where to start. *** DO NOT PURCHASE FROM THIS DEALERSHIP *** I can promise you in my 15 years of buying cars, I have never had an experience like this. My wife wanted to get ou PURCHASE FROM THIS DEALERSHIP *** I can promise you in my 15 years of buying cars, I have never had an experience like this. My wife wanted to get out of her Sequoia due to the low MPG. We came in on two different occasions. Found the vehicle we wanted but was at another dealership. Did the credit application. Approved immediately and at the terms we wanted. We were asked for a deposit(credit card that was to not be charged) then supposedly ordered the car. That was on a Saturday. When there, I pressed them to let me see the numbers on the lease. They came back with several excuses and told us without a shadow of a doubt she was approved at the terms we desired. Even slipped me the paper with the deal and the Sales Manager signed it. Traverse was supposed to be there Thursday of the following week. Called on the way there - vehicle wasn't ready yet (they were having leather installed). Said was could go ahead and come pick it up and they would add leather later. I said that's fine- before we drive 40 mins from Charlotte- can you please PLEASE fax us the paperwork so I can review. Jennifer said it was faxed. Waited all afternoon- Finally called back, pressed them to let me speak to her manager- Found out all was approved but the money factor had changed and the payment would be a lot higher. This is almost a week later- AFTER the car was ordered. We were furious. The GM sent me an email which said, "Mr. Irwin, I agree with everything that you have told me. We have absolutely dropped the ball on your purchase and for that and all of your points I am truly sorry. At this juncture, I believe that it is best if you give your business to Ben Mynatt or City Chevrolet (who you have already shopped). They are both excellent dealerships with a wonderful staff. I appreciate your willingness to keep your business with us but I believe that because of all the issues and “distrust” surrounding your purchase, that we will not be able to recover. The approval that you have from us will be valid at any other GM store. ( I have attached the approval below for your reference). The money factor rate was approved at .00390 as discussed, we are working on an exception for a tier bump through GM Financial for .00240. Whichever dealer you choose should be willing to make a phone call on your behalf for that exception as well. The vehicle is located at Steve Moore and is still available at the last time we checked. Steve Moore is also a wonderful dealership to do business with as well. I know this is not what you want to hear but I believe we have failed you and again I am very sorry. " By reading this you will clearly see the car was NEVER ordered. We went today and purchased a Honda Pilot with Honda of Concord. See my other review. Kristin More

I really dislike buying cars but at Team they make me feel right at home and they did not rush me. The sales person was not pushy in fact I was kind get into the deal and he noticed that my wife and baby feel right at home and they did not rush me. The sales person was not pushy in fact I was kind get into the deal and he noticed that my wife and baby were ready to go, he push me out the door let me finish the deal the next day. I would recommend this dealership any of my friends and family and will be buying my next new or used car from them. More

I had a GREAT experience in purchasing my Chevy Cobalt. Cindy Landry was exceptionally helpful going above and beyond our expectations of a salesperson. She worked hard to get us in an affordable car. Th Cindy Landry was exceptionally helpful going above and beyond our expectations of a salesperson. She worked hard to get us in an affordable car. The entire experience from the beginning to the end was great. I am looking forward to working with Cindy and the Team Chevy team again in the future. More

I had an absolutely wonderful experience working with Team Chevrolet!! Everyone went out of their way to make sure we were taken care of. I can not thank them enough for all of the time they spent workin Team Chevrolet!! Everyone went out of their way to make sure we were taken care of. I can not thank them enough for all of the time they spent working with my needs and wants on my new vehicle! Mr. Withers and Mr. Fann are extremely professional and I will definitely be recommending them to everyone!! A very big THANK YOU to everyone at Team Chevrolet!! More

The whole experience of buying a new car was very easy. My sales associate, Cindy,was friendly, helpful and great to work with--we had great rapport from the very beginning. I was shown around the whole d My sales associate, Cindy,was friendly, helpful and great to work with--we had great rapport from the very beginning. I was shown around the whole dealership so I would be familiar with everyone I would encounter with my future service of the car. The owner of the dealership even made a point of introducing himself and making me feel welcome. It was the best car-buying experience I have ever had. More

This is the first time dealing with Team Chevrolet, as for service I give them an A+ especially Kelly. As a matter of fact all and I do mean all of the salesmen on Saturday September 25, 2010 greeted me, for service I give them an A+ especially Kelly. As a matter of fact all and I do mean all of the salesmen on Saturday September 25, 2010 greeted me, some even stopped to talk. I knew one or two from previous jobs I had, they even stopped by to say hello. I really do not ever remember having such a pleasant deal with any other dealership in Salisbury. What ever encouragement training you have given your sales staff please keep up the good work. I am not great with remembering names, but your staff of salesmen are great, from the managers in that glass cubical, to the detail people, great job. More

I recently bought our second auto from Team and again was very pleased with the service I recieved.I was in bit of a hurry and they had what I wanted.So right away we were working out a deal.They gave me wh very pleased with the service I recieved.I was in bit of a hurry and they had what I wanted.So right away we were working out a deal.They gave me what I was after on my trade and had a great deal on the Suburban that i was looking at.knowing I was in a rush they worked very fast on the deal and had me out the door.They are all very great to deal with right when you walk in the door they also have a great service dept. which we have been taking our tahoe to for years since our purchase.We are customers for life. More

i had to return to this dealer to do my paper work on the car i purchesed a week after i purchesed because they did not do it right, nat said he would put gas in the car when i came that saturday, i told him car i purchesed a week after i purchesed because they did not do it right, nat said he would put gas in the car when i came that saturday, i told him that he would have to give me cash because i fill up on friday he said he would have to give me a voucher with a smuke on his face and that i would have to come there to get it. the car came with a 1 month or 1000 mile on drive train when i ask nat taht there was load nose coming from the engine area the first than he ask if i purchesed the extended warrenty and nat did not tell me about the first oil change was on them and that i could get my car washed any time im in the area, i was told about by the sale manger and he said when i come get my oil change he would fill my tank, well the did fill my tank and when i ask nat for a copy of the gas receipt because i keep track of my milage he look right at me and said no! i fill nat did not do his job because it was at closing time and he was wanting to get out of there. More