Team Chevrolet Buick GMC of Salisbury

Just can not do their job Service car 3 services so far and still can not even check the air in the tires.What else have they missed.Want to do brakes and tires on it but can not do a ser 3 services so far and still can not even check the air in the tires.What else have they missed.Want to do brakes and tires on it but can not do a service right Not happening! Bought a service contract when i bought the car and starting to regret it.After 3 services and the tech still don.t do his job why would i let them do anything else.Spoke with the service advisor the second time about it and was told it would be taken care of.It wasn't.Tires had leaked air since i bought it and was told by sales it would be taken care of.So far i have paid them 47 dollars for a valve stem that they said was bad but it wasn't had to take the same tire back in less then 5 days Dealing with a dealership is not great in service dept. More

Inquiring about Refinancing Vehicle On July 13, I had the opportunity to visit Team Chevrolet, I had called and left messages for the finance department to call. I'm sure they were busy, On July 13, I had the opportunity to visit Team Chevrolet, I had called and left messages for the finance department to call. I'm sure they were busy, So I took it upon myself to visit. I was wanting to refinance a vehicle that I bought about 2 years ago. When I reached the dealership, it was what I expected, they were all busy helping other customers. The nice receptionist asked me to wait and to see if she could find someone to assist me. Then, here comes the General Manager, Glenn Allen, I was surprised that he took time out to come and tend to my questions and concerns.. He was very thorough and sensitive to my situation. I thanked him, and as I left I felt that he treated me as I was a very important customer. His professionalism and customer service ethics speaks volumes to Team Chevrolet in Salisbury. I wasn't able to get what I needed at that time, but I left with something more valuable, A renewed confidence in my home town; that we still have good people here , and good businesses that care about their customers and community, no matter what ethnicity they are. You have a great Team there! Chris in Service, and Tangy, one of my favorites, are a direct reflection of Good management. Thanks Glenn, Keep up the good work! More

needed trade in value. needed trade in value to buy car online after 2 hours left dealer no trade in value .because i whould not buy car that day.? needed trade in value to buy car online after 2 hours left dealer no trade in value .because i whould not buy car that day.? More

Great customer service - great team! I purchased a car from Team Chevy. What an amazing team. From start to finish, their customer service has been top-notch. They kept me informed every I purchased a car from Team Chevy. What an amazing team. From start to finish, their customer service has been top-notch. They kept me informed every step of the way. They worked hard to get me financed and get me into the car of my dreams. Walt and Thomas are amazing!! I would recommend this team to anyone looking for a "new" car. It was definitely worth the 3-hour round trip drive. More

Went to buy a truck a the salesman was rude and unfriendly. The sales manager acted like a kid stomping across sales floor when I called them out for adding hidden fees and he told me I could leave unfriendly. The sales manager acted like a kid stomping across sales floor when I called them out for adding hidden fees and he told me I could leave and go buy from another dealership . VERY unprofessional! So watch out !! More

Do not purchase a vehicle here they lie about pricing. Bait and switch constantly they even messed up a recent service repair causing our vehicle to become undrivable and the service manager took no accou Bait and switch constantly they even messed up a recent service repair causing our vehicle to become undrivable and the service manager took no accountability for the issue what so ever. Will be reaching out to corporate and hiring a lawyer because they messed my car up and did some shady repairs on it when i called them out on it. Trying to CYA wont work. So anyone reading up on whether or ot they should go here to buy a car just dont do it. Dont walk RUN! AWAY from this dealership More