Team Dodge Ram of Myrtle Beach

Wonderful buying experience I purchased a used vehicle from Natalie at Addy Harbor. She made this a smooth and painless process. I did not feel pressured. I feel I got a great I purchased a used vehicle from Natalie at Addy Harbor. She made this a smooth and painless process. I did not feel pressured. I feel I got a great car for a reasonable price. I would definitely be willing to purchase from again. More

Old ads left up for days Very upset that i drove 2 hours from wilmington nc on one of my only days off in weeks just to see a 2011 dodge charger. I had been in contact with th Very upset that i drove 2 hours from wilmington nc on one of my only days off in weeks just to see a 2011 dodge charger. I had been in contact with the dealer on several occasions confirming the car was still available. When i had finally made the trip down there i met with a sales person and he scrambled to find the keys to the car only to tell me that it had sold two days ago. Nothing against that man so i had nothibg more to say to him and left. I spend a fair bit of money on gas and wasted atleast 5 hours total in drive time and travleing all for nothing. They didnt ven have the decent sence to call me to let me know it had been sold. They even left the car up on autotrader and thier own website. I am hoping now as i am writing this review they are finally taking it down so no one else wastes more of thier time they will never get back coming to this dealership to see a car they dont have. Thats really poor management honestly especially if you are saposed to trust these people with such a large investment of your fubds on a car from them what else could they misslead you on or over look. I personally will not be visiting again or recommending this place any time soon. More

****DO NOT BUY A CAR FROM THESE PEOPLE**** After my husband bought a $42,000 Challenger from Addys Harbor Dodge, he noticed there were defects in the paint of the car, so took it to them to rep After my husband bought a $42,000 Challenger from Addys Harbor Dodge, he noticed there were defects in the paint of the car, so took it to them to repair. They said it was "rail dust" from the train the car was brought in on and it is in all white cars. They took it in to the shop to have it buffed and polished out, although they ended up causing more paint damage. Unfortunately, they are only able to file one warranty claim at a time so now we have to "wait" until the other claim is complete before they can fix the next issue. In the mean time, I went in to purchase a new Journey Crossroads. After calling every day for a week, I finally spoke to the finance manager and was told he didnt know who I was, what I was talking about and had no approval on my loan. This was 6 DAYS after I had spent 4 hours in the dealership and calling every day after, being told, "let me call you back by 4pm"...and NEVER getting a call back. These people are EXTREMELY unprofessional, arrogant, rude, and do not know what the xxxx CUSTOMER SERVICE is. You dont treat people like that, especially when they just spent 40 grand in your dealership! To Addy's Harbor Dodge: You should be ashamed! I will NEVER shop at your dealership again, and if you know ANYTHING about business sales and customer service...you know that word of mouth is EVERYTHING! I WILL TELL EVERYONE I CAN ANY WAY I CAN>>>>DO NOT BUY A CAR FROM ADDYS HARBOR DODGE!!! More

dream come true I live in maryland and come down to myrtle beach every year for vacation. But I was looking for a specific car for a while and addys harbor happened t I live in maryland and come down to myrtle beach every year for vacation. But I was looking for a specific car for a while and addys harbor happened to have it, so a a week before I left I spoke with a gentleman by the name of Tim Phillips. Not only did he schedule an appointment to see me but when I got there I came in 4 hours early and made sure he took care of me. I have never been in out out of a dealership so quick. He made sure I did not get frustrated or disappointed, he met the numbers I was looking for and then some. I will definitely be going back and referring friends and family. More

On Our Way Home We were leaving Myrtle Beach ,when engine light came on saying service transmission shut engine off. We where shuttled to get lunch while car was bein We were leaving Myrtle Beach ,when engine light came on saying service transmission shut engine off. We where shuttled to get lunch while car was being serviced. When we returned car was ready. And we went On Our Way. More

I hate car shopping, BUT I'm cheap. So I hate spending money anywhere. I went to five other dealerships before deciding to purchase a car here. The main reason was because the I'm cheap. So I hate spending money anywhere. I went to five other dealerships before deciding to purchase a car here. The main reason was because the salesman understood I meant it when I told him I do not respond to high pressure. He never tried to "sell" me the car. He showed me what I asked to see and answered all of my questions. I appreciate the service here and I'm very hard to please. Got a fair price for a quality car. Would've liked a little more for my trade, but again, I'm cheap. Anyway, it was altogether a good buying experience. More

Worst car buying experience in all my years Let me start by saying that I have always purchased new cars/trucks from dealers, so when I say worst experience, I do mean it! From my salesperson, Let me start by saying that I have always purchased new cars/trucks from dealers, so when I say worst experience, I do mean it! From my salesperson, to the sales manager, to finance, it was awful. The "sales manager" knowing what vehicle I was looking at assigned a Salesman to me that had NO knowledge of the vehicle I was purchasing... deception began write from the get to, with a price that was $3,000 more than the internet price! When I asked why, they said the internet prices were taken down that day .... hmmm. It only got worse with the manager's coming back and forth to close the deal, pricing changing, incentives taken away, and the list goes on. My head was spinning and WHY I EVER AGREED is beyond me! It didn't stop there. They then did the credit check, said we had amazing credit and they would get me the best rate -- that came back at 3.75%. When I said, I would do private financing through my own credit union for a lower rate... it was like magic, all of a sudden there was a better rate 2.5% -- That is just the beginning ... upon delivery of the car, we were to receive a cargo mat, an inside door(we purchased a Ram Promaster -- along with a trailer hitch that was to be wired and installed. My husband was not here for delivery, so I specifically asked if the hitch was all set -- same salesperson with no knowledge says "yes, you just have to hit the tow button" -- and he also told me that the "rattling" on the inside door was minimal, and the cargo mat was not there!!! Come to find out, the door was missing two brackets (which did solve the rattling) and the hitch WAS NOT CONNECTED! He took my temporary plate off the vehicle and put my old plate on -- he was clueless! My husband called immediately, they told us to come in at 7:30 am the next morning and they would fix the problem ... he arrived at 7:30 only to be told they didn't have the parts SO FRUSTRATING! I could continue, but if you have read to this point, I hope that you realize that this dealer is dishonest and certainly does not look to do the best thing by the consumer. My one positive note is the service department, they were extremely sensitive to our problems and did take care of the issues the following week. (Thanks Steve) More

BEST REFERRAL FROM OUR FAMILY My family Henry Cumbie & CJ James highly recommend Addy's to us. They both have purchased cars from them many times. Our SUV was recently totaled an My family Henry Cumbie & CJ James highly recommend Addy's to us. They both have purchased cars from them many times. Our SUV was recently totaled and wanted something different. My husband purchased Dodge Ram 1500 and he absolutely LOVES it!! We are so thankful for Tony our sales associate who treated my 13 year with kindness and patience. When we get to financing which can be long and drug out was not. Milenka was very pleasurable, explained all details, made recommendations that we truly appreciated. Purchasing from this dealership was an excellent experience. More

5th time is a charm!!! I will begin by saying that customer service is very important in today's success. I have visited this organization in the past with heavy disappointm I will begin by saying that customer service is very important in today's success. I have visited this organization in the past with heavy disappointment. I had vowed to never return after 2 terrible experiences. However, within the past couple of years I gave them another shot. With different management and team players I came close to purchasing a vehicle. However, another dealership prevailed by a better offer. Recently, I visited again. I was greeted by a friendly face that walked the lot with me to try to find something that would fit my need. We found a vehicle that was so far from what I was looking for ,but it piqued my interest. Through the course of meeting several others on their team I purchased the vehicle. It now seems that this organization plays as a team . Everyone from sales to finance and in between plays an integral part in offering the best customer service. I want to thank everyone for making it a "fun" and profitable experience for me as well as the "team" Special thank you to my wonderful finance person. She definitely exudes compassion, professionalism, and intelligence in explaining challenging issues and concerns. I believe that I will visit again! Thank you for the team experience. More

Best Experience Ever Addy's was the first dealership I stopped at when out looking for a new vehicle, and I made a great choice. This was the best car buying experience t Addy's was the first dealership I stopped at when out looking for a new vehicle, and I made a great choice. This was the best car buying experience that I've ever been involved in thanks to Milenka Barry and Tim Phillips - you guys are a great team there at Addy's Harbor. Thanks so much!! More