Team Kia Of Bend
Bend, OR
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Mark was a blessing. He was totally on top of everything. Best experience EVER. I drove 3 hours to the service department towing my vehicle because of Mark's professional He was totally on top of everything. Best experience EVER. I drove 3 hours to the service department towing my vehicle because of Mark's professionalism and courtesy. I would not consider taking my vehicle anywhere else. The dealership in Eugene was rude and uninterested in helping me. Not so at Team Kia. Keep up the good work. Customer for life. More
I will definitely recommend Team Kia of Bend. My salesmen Zachary was very knowledgeable, and Daniel the finance guy was great. My whole experience there was awesome. My salesmen Zachary was very knowledgeable, and Daniel the finance guy was great. My whole experience there was awesome. More
I have to be completely honest, I was not impressed with Mike in sales at all. He didn't seem to care about our questions, and only seemed to want the sale. We would ask him about what we were singing and h Mike in sales at all. He didn't seem to care about our questions, and only seemed to want the sale. We would ask him about what we were singing and he seemed to just blow it off like it wasn't a big deal. He would just give us the same answer each time and not really explain what we were singing. I understand that his job is to sell cars but it is also important to answer questions and make sure the customer is happy. He spent the majority of the time talking about his family, showing us pictures and videos of them. He would get distracted and use his phone and talk about his family for 20-30 minutes and completely space about what he was doing with us and the vehicle paperwork. I almost got up and left multiple time but we really liked the car we were looking at. I was very disappointed with how he acted. Daniel with finance was so amazing! He was so so so friendly and made the experience better. He made sure to answer all our questions and go over everything with us. It was honestly so much easier to deal with him than Mike. Daniel seemed to truly care that we got the help we needed and made sure we were comfortable with what we were singing and make sure that we got the best treatment we could. All and all we will not come back to your dealership due to Mike. More
A very positive experiance,, they have a knowledgeable and respectful sales team. This is the second car that I have bought from them, using the same wonderful salesperson (Mike Madison). They kept in to and respectful sales team. This is the second car that I have bought from them, using the same wonderful salesperson (Mike Madison). They kept in touch with me the whole time I had my 2014 Kia Sportage and gave me a fair trade in value to help get me into my new 2023 Sportage hybrid. #nobuyerremorse More
Mike Madison was a pleasure to work with! He was knowledgeable about the car I was looking at and made the buying process very straight forward. He took the time to explain every function o He was knowledgeable about the car I was looking at and made the buying process very straight forward. He took the time to explain every function of the car and ensured I understood how to operate everything. Thanks for a great buying experience! More
Check-in for my service was quick. Left the dealership and later received a couple of texts about the oil change progression. Upon return the service and inspection sheet was reviewed Left the dealership and later received a couple of texts about the oil change progression. Upon return the service and inspection sheet was reviewed with me. The most pleasant part of the service appointment was to come back to a freshly washed vehicle! Awesome! Thanks for going the extra step! More