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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
355 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 355 reviews

September 20, 2026

Great and honest A very friendly environment that makes you feel secure in your decision. Their communication was great. Their service was very professional with a casual comfort. More

by cinmalmquist
Recommend Dealer
Yes
Employees Worked With
Jeremy Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Beasley
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Sep 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing you felt secure in your decision and appreciated our clear communication and the friendly, comfortable atmosphere means a great deal to our team. Enjoy your new Volkswagen Tiguan and the many adventures ahead.

September 20, 2026

I had a wonderful experience at this dealership. Everyone was friendly, professional, and helpful throughout the entire process. They made buying my car easy and stress-free. I’m very happy with my More

by zstojic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that purchasing your new Audi felt effortless is rewarding. Hearing that our team provided friendly, professional support throughout means a lot to us. Jeremy appreciates your recommendation and was glad to assist every step of the way.

September 20, 2026

Everyone from sales to service are great. It is so refreshing to look forward to service appointments instead of dreading them. Purchase experience is a pleasure, I rushed and comprehensive More

by HEGSB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Hearing that you actually look forward to your service appointments means a lot to our service team. We’re glad the purchase process felt thorough and unhurried. Your kind words and five-star rating are greatly appreciated.

September 19, 2026

I mistakenly showed up on the wrong morning for service and they were professional and serviced the car regardless. Service went above and beyond. More

by MICHAEL@HAWTHORNE.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 19, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Our team is pleased we could adjust our schedule and complete the service on your Audi SQ8 despite the mix-up. Hearing that your service experience exceeded expectations is truly rewarding.

September 18, 2026

Josh was so helpful! I will always have my car serviced with you, especially if I can ask for Josh. My husband always took care of my VW. After I lost my husband, I had t More

by kathy.c.telligman
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our assistance has been helpful and considerate means a lot to our service team. We’re honored to support you as you take on maintenance for your Volkswagen Golf. Thank you for the five-star rating and for trusting us with your vehicle.

September 18, 2026

Everything was great. Got my service done on my Audi and left. Everything was perfect. More

by michelekeller89
Recommend Dealer
Yes
Employees Worked With
Joe
Print
Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing your Audi Q3 service went smoothly is rewarding for our team. Hearing that everything was perfect means a lot to our service department.

September 18, 2026

I have been a customer at this dealer for over 20, years, so that speaks for itself . More

by ladycake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

After more than twenty years of trusting our service department with your Volkswagen Beetle, we’re truly grateful. Your continued loyalty is the highest compliment we could receive.

September 17, 2026

I was able to schedule the service quickly and the maintenance was performed fast and thoroughly. Service department manager kept me informed throughout and I was in and out in an hour, which is great More

by Martin I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that scheduling your Volkswagen ID.4 service was quick and that the maintenance was both rapid and thorough is rewarding. Dave kept you informed throughout, and we’re glad our service department had you in and out in just an hour. Your five-star rating means a lot to our service team.

September 17, 2026

We had trouble on a trip. They got us right in and corrected the problem. Very friendly staff. More

by JEFJEN678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad our service team got you in quickly and corrected the issue on your Audi SQ5 so you could continue your trip without delay. Hearing that you found our staff so welcoming and friendly means a lot to our service department.

September 16, 2026

My repairs and concerns were resolved. Once the issues were resolved I was very satisfied with the results. More

by Mablecasson
Recommend Dealer
Yes
Employees Worked With
Joshua and Dave
Print
Sep 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that our service fully addressed your repairs and concerns on your Volkswagen Tiguan is rewarding. Hearing that you’re satisfied with the results means a lot to our service department.

Sep 19, 2026 -

Mablecasson responded

Thanks for your service and reply. It’s greatly appreciated.

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