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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
138 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 138 reviews

June 19, 2026

Dave gave me direction on how to handle the issue with my car. Once the car was towed to the dealership his communication was excellent. The car was repaired in a very timely manner. I appreciate how well I More

by HILBRICH
Recommend Dealer
Yes
Employees Worked With
Dave
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June 18, 2026

Ryan was great and kind. We will be back again and tell all our friends and family. More

by dperez5355
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Roddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear Ryan provided excellent and friendly assistance when you chose your new Audi. We appreciate you planning to return and recommend us to friends and family. We look forward to serving you all again soon.

June 18, 2026

Service was excellent and communicated every step of the way..sent a video of things they were looking at.. More

by PHILLIPKRUEGERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear your Audi A4 service went smoothly and that our video updates kept you in the loop. Thank you for recognizing our team’s efforts. We look forward to assisting you again.

June 18, 2026

It’s always a pleasure working with the team at Audi! Joe is extremely informative and love that they show videos of things going on with your car and send a list with pricing of what needs to be done an More

by lunayume112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thanks so much for sharing your five-star experience. We’re glad Joe and our service team provided clear videos and pricing lists to help you plan your Audi Q3 maintenance. We look forward to assisting you again.

June 18, 2026

Service was done quickly. The car wash coupon was very helpful to save time at the dealership. More

by docar78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re pleased our team completed service on your Volkswagen Tiguan quickly and that the car wash coupon helped you save time. We look forward to assisting you on your next visit, and thanks for the five-star rating!

June 17, 2026

The employees were friendly and knowledgeable during our interactions and I felt that my car was in good hands. More

by REPUCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

What a pleasure to learn our friendly, knowledgeable team took great care of your Audi A5 Sportback. We look forward to your next visit.

June 17, 2026

Very knowledgeable staff,pleasant atmosphere very informed all the time would not change a thing More

by milicaculic1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear that our knowledgeable staff kept you informed throughout your Audi Q5 service in a pleasant atmosphere. Thank you for your five-star feedback and for saying you wouldn’t change a thing.

June 17, 2026

Amazing service per usual! Love the video inspection video provided by the technicians. Blake is also an amazing service representative to work with and always a pleasure to ta More

by CASEY.102493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thanks for taking the time to leave such a positive review. It’s great to hear the video inspection feature made a difference and that Blake took good care of you. We look forward to serving your Audi SQ5 again.

June 17, 2026

Joe was fantastic, start to finish. He was very helpful and ensured it was done in a timely manner. If I need anything done in the future Joe is my guy at team audi. More

by OWENBLOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re delighted that Joe provided helpful and timely service for your Audi A4 throughout the process. We look forward to assisting with any future needs. Thank you for sharing your experience.

June 16, 2026

Very helpful. I am pleased with my recent encounter with Teamports and the care of the service team. More

by eesengupta
Recommend Dealer
Yes
Employees Worked With
JOE
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Jun 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you sharing your feedback. It’s great to know our service team took excellent care of your Audi TT and provided helpful support. Thank you for choosing us, and we look forward to helping you again.

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