Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.8
71 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
Contact Dealership

3990 E Lincoln Hwy

Merrillville, IN

46410

Directions

Filter Reviews by Keyword

professional helpful buying experience

By Type

Showing 71 reviews

May 21, 2026

Came in for an oil change and program update. When the update proved troublesome I was provided with a courtesy car. The car made all the difference breaking up a long wait. More

by TCORN19
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026

Joe B took great care to work with me on servicing and maximizing my warranty options More

by BOBONABEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad Joe provided attentive service for your Audi Q5 and helped optimize your warranty coverage. It’s rewarding to know he made the process straightforward. Thank you for sharing your experience and rating us so highly.

May 21, 2026

Great overall service and great customer service. Joe was amazing to deal with and Bob was beyond accommodating More

by RATCPA94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Garoutte was very helpful and accommodating
Report | Print
May 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you bringing your Audi RS Q8 in for service. It’s wonderful to hear that Joe provided outstanding support and our team was able to accommodate your needs. We look forward to assisting you again.

May 20, 2026

Great place just got a new used car from a place had some trouble but they got me right and let me know the car had nothing wrong with it after it was reset. Will be coming back for all work on the car More

by GREGJ1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you sharing your experience. We’re glad Josh took care of the reset issue on your Volkswagen Atlas Cross Sport and confirmed everything is working as it should. We look forward to your next visit for all service needs.

May 17, 2026

Upfront pricing and great customer service been a customer for many years. Would not go anywhere else. More

by mike11019913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for recognizing our transparent pricing and attentive support over the years. It’s been our pleasure caring for your Volkswagen, and we look forward to welcoming you back. Our team appreciates your loyalty.

May 16, 2026

They do great work much better than any other dealership around fast and efficient. Great to work with. More

by MATTRAMIREZ103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Josh and our team are delighted the service on your Volkswagen Tiguan was fast and efficient. It’s wonderful to know you found our work better than other dealerships. We look forward to assisting you again.

May 16, 2026

We have just started getting our car serviced at Team VW this past year and are so glad we did! This last couple of visits have been disappointing and I don't think it is necessarily the guys at Team VW. More

by buschmanbills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Northwest Indiana are glad to have you as a customer.

May 14, 2026

Ryan was great, had my Jetta ready and all I had to do is sign the papers. Team VW and Mac are always 5 stars also.👍 More

by dean705
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Roddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van Gurley Jr
Report | Print
May 14, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled to hear that Ryan had your Volkswagen Jetta ready so quickly and that Mac delivered outstanding service. It’s great to know our team made your purchase seamless. Enjoy every mile in your Jetta.

May 14, 2026

Joe in service is the best. Been dealing with him for years. Picked up new vehicle yesterday and Bobby was terrific. Great experience. More

by rosebudjcb
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We appreciate you sharing this feedback. It’s great to hear Joe continues to deliver exceptional service and that Bobby made your pickup so smooth. Enjoy your new Audi, and thank you for your continued loyalty.

May 14, 2026

Joe is great. Communicative and friendly. Quick service and comfortable waiting area. Car wash is always appreciated More

by CWT711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thanks for sharing your positive experience. It’s great to hear that Joe was communicative and friendly, and that you enjoyed our quick service, comfortable waiting area, and the car wash for your Audi.

1
2
...
8