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Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
363 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
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3990 E Lincoln Hwy

Merrillville, IN

46410

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Showing 363 reviews

September 27, 2026

The service representative was very good 👍 took me right in when I arrived and offered water, tea and coffee and the wait was shorter than expected More

by PATTHOMAS2317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 24, 2026

Joe, in Service, is very pleasant and helpful. He explains the answers to my questions well. More

by melissaschutkovske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re glad Joe could explain your questions clearly and make your Audi Cabriolet service a positive experience. Thank you for your five-star rating.

September 24, 2026

Great dealership, great team, great service and always takes care of my and my vehicle’s needs More

by CEHARRIS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Your Audi A6 is in good hands with our service department. Hearing your praise that we always take care of you and your Audi A6’s needs means a lot to us.

September 23, 2026

Joe is excellent and did a great job keeping me informed of the part arrival More

by pkram98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for letting us know that Joe kept you informed about your Audi A7’s part arrival. Your kind words mean a lot to our service team.

September 23, 2026

Very kind, great service and quick responses. Also offered complimentary wash + floor mat cleaning. Will be returning with future services More

by jdgunn46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 23, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Your note about the complimentary wash and floor mat cleaning reflects our service department’s dedication to added convenience. Knowing our team was kind and responsive during the service on your Audi S5 is truly rewarding. We look forward to assisting you again with any future maintenance needs.

September 22, 2026

I really appreciate the fact that they cleaned my car once the service was completed More

by JOELLENTCALHOUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Our service team is pleased we could clean your Jetta after service. Hearing that you appreciated this extra touch means a lot to us.

September 21, 2026

Blake was incredibly kind and professional! You can tell he cares about taking care of his clients and is very knowledgeable as well, thanks Blake! More

by JRGAINES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that Blake’s kindness and expertise made your Audi SQ8 service feel personal means a lot to our service department. Thank you for highlighting his dedication.

September 21, 2026

Clean eclectic professional relaxing courteous and great experience.. will enjoy having this as my home dealership More

by emgreer1244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 21, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Your feedback about a clean, eclectic, and inviting service atmosphere means a lot to our team. We’re honored to be your home dealership for your Volkswagen Tiguan service.

September 20, 2026

Great and honest A very friendly environment that makes you feel secure in your decision. Their communication was great. Their service was very professional with a casual comfort. More

by cinmalmquist
Recommend Dealer
Yes
Employees Worked With
Jeremy Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Beasley
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Sep 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing you felt secure in your decision and appreciated our clear communication and the friendly, comfortable atmosphere means a great deal to our team. Enjoy your new Volkswagen Tiguan and the many adventures ahead.

September 20, 2026

I had a wonderful experience at this dealership. Everyone was friendly, professional, and helpful throughout the entire process. They made buying my car easy and stress-free. I’m very happy with my More

by zstojic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 20, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Knowing that purchasing your new Audi felt effortless is rewarding. Hearing that our team provided friendly, professional support throughout means a lot to us. Jeremy appreciates your recommendation and was glad to assist every step of the way.

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