Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Team Volkswagen & Audi Northwest Indiana

Merrillville, IN

Overview
Employees
Reviews
Vehicles
4.9
241 Reviews
At Team Volkswagen & Audi Northwest Indiana, we are proud to be the premier destination for luxury automotive sales and service in Merrillville and the surrounding Northwest Indiana region. As a dealership that values integrity, professionalism, and a passion for performance, our mission is to deliver an outstanding experience from the moment you step through our doors. Whether you're searching for a new vehicle, scheduling service, or exploring financing options, our team is committed to exceeding your expectations at every turn.
Contact Dealership

3990 E Lincoln Hwy

Merrillville, IN

46410

Directions

Filter Reviews by Keyword

professional helpful buying experience

By Type

Showing 241 reviews

July 26, 2026

I have always been pleased with the service provided. Everyone has consistently been helpful, considerate and right on top of any technical questions that arose. More

by CHETMALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

What a pleasure to hear our team handled your Audi A4’s technical questions with attentive, considerate service. Thank you for your ongoing trust in our service. We look forward to serving you again.

July 26, 2026

I was well informed while my vehicle was being serviced. Josh was very professional and followed through with me More

by billyandbaxter
Recommend Dealer
Yes
Employees Worked With
Josh Janda
Report | Print
Jul 26, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We appreciate your five-star rating. We’re glad you felt well informed during your Volkswagen Tiguan service and noticed our team’s professional approach. We look forward to assisting you with your Volkswagen in the future.

July 26, 2026

Very friendly and kept me updated on my repairs Car was finished when promised Very efficient More

by billyandbaxter
Recommend Dealer
Yes
Employees Worked With
Josh Janda
Report | Print
Jul 26, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s encouraging to hear our team kept you in the loop and completed your Volkswagen Tiguan repairs on schedule. We appreciate you sharing your feedback. We look forward to welcoming you back for future service.

July 26, 2026

Amazing service quick and easy job done right an nothing short of great definitely will come back More

by GUILLERMORAM943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re so pleased to hear that the service on your Audi Q8 was efficient and met your expectations. Thank you for letting us know you had a great experience. We look forward to assisting you again.

July 25, 2026

Joe is fantastic to work with and always delivers exceptional service. Happy customer! Thank you More

by JMOLINA482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear Joe provided exceptional service on your Audi S5. We’re delighted you’re pleased with your experience. Thank you for sharing your feedback and we look forward to your next visit.

July 25, 2026

Exceptionally competent, thoroughly efficient. Team Audi and JOE worked quickly and personally to address my concerns and questions. More

by JAY4DEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Janda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

We’re thrilled that Joe and our Audi specialists addressed your concerns with competence and efficiency. Thank you for choosing us for your maintenance needs. We look forward to serving you again.

July 25, 2026

Every time I visit Team Audi Joe makes sure that everything is taken care of and he makes sure that I understand what was done and why. It is a pleasure working with Joe More

by STSISTOVARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mac Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 25, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Pleased to hear Joe makes sure every detail is covered and that you understand the work on your Audi. Your trust means a lot and it’s our pleasure to handle your service needs. We look forward to your next visit.

July 24, 2026

The team at Audi NWI are really experts at what they do! Joe, on the Service Team, is my new BFF, so helpful. You can call him anytime, and I have. No question too small. The whole team over there is AMAZI More

by alswpen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney, Jeri Velazquez
Report | Print
Jul 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

It’s wonderful to hear our service experts made such a positive impact during your recent Audi Q5 visit. Joe will be thrilled to know he’s become your go-to resource. Thank you for highlighting the team’s dedication, and we look forward to assisting you with any future questions.

July 24, 2026

Responsive, friendly, helpful, diagnosed car issue quickly. Willing to work proactively with aftermarket warranty company. More

by BSNOOK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for entrusting your Audi TT to us. We’re glad our team was responsive and swiftly diagnosed the issue while proactively working with your aftermarket warranty provider.

July 24, 2026

Nice dealership. Prices are high though, but Joe always takes care of me there. Great that he put me into a rental while my car was being serviced, so i didn't have More

by DIANASMOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Bruscemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2026 -

Team Volkswagen & Audi Northwest Indiana responded

Thank you for the five-star rating. We’re glad Joe arranged a rental so you could stay mobile while your Audi A6 was serviced. We appreciate your continued trust and look forward to helping again.

1
2
...
25