Ted Britt Chevrolet

He is the Best Omar Hernandez is possibly one of the most genuine people I've ever met. He is the greatest. I wish there were more like him. He is a peach to work wi Omar Hernandez is possibly one of the most genuine people I've ever met. He is the greatest. I wish there were more like him. He is a peach to work with. More

Great Experiene with Anthony and the rest of the team! I purchased a truck from Anthony on Saturday 2/28/2015. It was a great and totally painless experience. Anthony went straight to trying to make the I purchased a truck from Anthony on Saturday 2/28/2015. It was a great and totally painless experience. Anthony went straight to trying to make the best deal. He was considerate of my time and what I was looking for. Complliments to Angel the manager and Donald in finance as well. All of them worked to get me everything that I was looking for at a great price. I highly recommend dealing with them. More

Spencer is Great! While searching the internet for a used 2015 Tahoe, I found a brand new Tahoe at Ted Britt at a fantastic price! I called the general number and was While searching the internet for a used 2015 Tahoe, I found a brand new Tahoe at Ted Britt at a fantastic price! I called the general number and was put through to Spencer... I'm really glad I was. Spencer has to be the most customer service friendly sales person I have ever met - and I've met a lot of them. Spencer went above and beyond to ensure I had a great buying experience. If you're looking for a sales person, don't call the general number like I did, simply call Spencer and you'll be in good hands! Thanks again, Spencer! More

Great Purchase Experience and Price! I purchased a 2015 Camaro and received an excellent price out the door. The Salesperson, Anthony Saunders was very laid back, not pushy and very accom I purchased a 2015 Camaro and received an excellent price out the door. The Salesperson, Anthony Saunders was very laid back, not pushy and very accommodating. Angel, the Sales Mgr., made what I thought was an impossible numbers deal, happen. I did use my GM Card rebate points which had been rounded up by GM for this promotion as well as the standard rebate on the vehicle and the GM loyalty rebate for owning a 1999 or newer GM vehicle which all contributed to making this deal happen...without them, I would not have made the purchase as that accounted for $3250 of the price and let's face it, this car is a want not a need vehicle! Donald, the Finance Mgr, rocked! Very easy going and had a good time talking cars while processing my deal which went quick! Dealership could improve on being more competitive/aggressive on valuing trades and product knowledge. Overall, one of the best purchase experiences I've had. Hopefully, after the sale customer service is as good! More

Smart, fast thinking, accessible team My Toyota was dying, blown head gasket, soda can of antifreeze a day needed, no heat. Earlier bought 2 Saturns from Hook at Saturn of Fairfax (Chris T My Toyota was dying, blown head gasket, soda can of antifreeze a day needed, no heat. Earlier bought 2 Saturns from Hook at Saturn of Fairfax (Chris Thomas there and now here also a great team player). Gave me a great deal on the Saturn trade in last year here at the Britt. He was now put on the look out for replacement for my Toyota, and Michele (on the internet team) called and told my daughter who answered that they found the car. My daughter told me near the end of the day and I called right away. Michele and Angel stayed in contact to get me there. I decided on the second school snow day this week that I was on my way there. I saw the car and said OK. "Don't you want to test drive it?" "Nope Hook, I'll take it" (these guys are great, I knew it's good-then Donald got a great loan, less than I requested per month. And when I drove it home, I knew I found a great deal and a great team, led by (an) Angel! More

So Satisfied I was thoroughly impressed with the level of customer service I received at Ted Britt Chevrolet in Sterling, VA. The team really made my car buying ex I was thoroughly impressed with the level of customer service I received at Ted Britt Chevrolet in Sterling, VA. The team really made my car buying experience easy and fun. Check them out!!! More

Water pump failure on 2007 Saturn Outlook On the night of Friday 6 Feb. 2015 after taking wife out for her birthday all heck broke out with my 2007 Saturn Outlook. Smoke coming from under the On the night of Friday 6 Feb. 2015 after taking wife out for her birthday all heck broke out with my 2007 Saturn Outlook. Smoke coming from under the hood and all of the idiot lights coming on. Didn't know what to think. Managed to drive into Our Lady of Hope Catholic Church parking lot and called AAA. Forgot that I have On-Star. Tow truck driver was there pretty quick and although Va. Tire & Auto was less than 150 yds from me I chose to have the vehicle to be towed to Ted Britt Chevrolet. Saturday morning Chris Thomas called me and told me that he had the vehicle in the shop and wanted to get and okay to repair which was water pump failure and the cost was $1,100 (mostly labor). He asked me do I have an extended warranty on the vehicle and the answer was no. However, ultimately I remembered that GM extended the warranty on the water pump (received a letter from GM in June 2013 on the issue) on the Saturn, Encore & Acadia for 10 years or 120K which ever 1st. Chris called GM and they said they would cover the cost. Chris is the last of the Saturn Service Reps and has been great at solving problems and getting things done. This is also a reflection of Ted Britt Chevrolet and it's staff. Thanks Chris for taking care of the problem. Oh yes the vehicle was ready the following Monday. I have had this vehicle since Feb. 2008 and it has only been serviced by Saturn, Sterling Chevrolet and Ted Britt Chevrolet, but the best has been Ted Britt. More

Outstanding AGAIN! I have dealt with "Hook" and Jason now on 3 new trucks within the year and each and every time they go way beyond the call of duty! Sterling Chevy has I have dealt with "Hook" and Jason now on 3 new trucks within the year and each and every time they go way beyond the call of duty! Sterling Chevy has won my business. More

Very happy trade and purchase experience Very happy with our trade and purchase experience at Ted Britt Chevrolet. Our sales consultant James Nystrom is a true professional, a pleasure to wor Very happy with our trade and purchase experience at Ted Britt Chevrolet. Our sales consultant James Nystrom is a true professional, a pleasure to work with. We first communicated via email and phone and made an initial trip just for a test drive. James respected how we wanted to proceed with this and didn't pressure us to deal before we were ready. He and his manager Angel worked with us to meet the financial goals we had in mind for the transaction, we felt we received a fair deal that worked for us. Donald Kim was also great.... we already had an approved loan from our credit union that I didn't feel he could beat, but he did! So that also worked out well for us. Overall we are very happy with Ted Britt Chevrolet and will likely be visiting them in a few years when we are ready to replace our Chevy Malibu. More

Very kind and respectful Tom was very kind when working with us and helped us to get a great deal on our new truck. He was very knowledge able about the process and was able t Tom was very kind when working with us and helped us to get a great deal on our new truck. He was very knowledge able about the process and was able to answer all of our questions. More