Ted Britt Chevrolet

I couldn't ask for more. I knew Angel Gammons from when I purchased my last vehicle, he was great at finding exactly what i wanted then, still great now. Angel was my sales ma I knew Angel Gammons from when I purchased my last vehicle, he was great at finding exactly what i wanted then, still great now. Angel was my sales manager, James Nystrom was my salesperson. He helped me figure out exactly what I wanted, and retained a great attitude even when my daughter started throwing a huge fit. Donald Kim rounded out our great experience during the finance part, he explained all of the warranties and helped us figure out the ones that would best suit our needs. I cannot recommend these gentlemen highly enough. More

Quick and Easy From the moment I walked on the lot, the staff was there to see that my every need was met. There was NO pressure to buy and they made sure that ever From the moment I walked on the lot, the staff was there to see that my every need was met. There was NO pressure to buy and they made sure that every question I had was answered. This was not the first Chevy dealership I visited to buy this vehicle, but it was the last! The salesman Mas was very professional, courteous and honest. I highly recommend this dealership over all the others I visited in the area. Thanks! More

Tom Sheilds was AMAZING!! We had an excellent experience purchasing a Chevy Avalon yesterday at the Ted Britt Sterling Dealership. Tom Sheilds was our salesperson and was incre We had an excellent experience purchasing a Chevy Avalon yesterday at the Ted Britt Sterling Dealership. Tom Sheilds was our salesperson and was incredible! He was very honest and truly genuine! Thank you Tom and thank you Tom Britt Chevrolet for hiring him! :-) More

Great Price and Overall Experience I worked with Anthony in Sales, Angel in Management and Omar in Finance and all of these gentlemen were exceptional to work with. They worked well tog I worked with Anthony in Sales, Angel in Management and Omar in Finance and all of these gentlemen were exceptional to work with. They worked well together as a very formidable sales team. I like to do most of my research, negotiations via the internet. Throughout the negotiation, they were all very patient and helpful. No mater the deal from other dealerships, this Sales Team was able to beat all other deals. Always looking to save me money... I had a great finance rate through USAA, but Omar found me an even better rate. I encourage anyone looking to buy a Chevy to give these gentleman a chance. You will not be dissatisfied. More

James Nystrom & Omar Hernandez were GREAT!! James and Omar were great. James even came in on his day off to help me with picking up my car. I would Highly recommend these guys!! James and Omar were great. James even came in on his day off to help me with picking up my car. I would Highly recommend these guys!! More

Stay away from this dishonest dealership. I live just down the street from this dealer and really wanted to give them my business when I was shopping for my 2014 Silverado in November. They h I live just down the street from this dealer and really wanted to give them my business when I was shopping for my 2014 Silverado in November. They had a great selection of trucks with models and features that I wanted. However, in light of my recent experience I cannot recommed this dealer. It had nothing to do with the final price of the truck. Their business practices raised a lot of red flags for the following reasons: I went there with financing in place from my credit union. Also had my Costco and Credit Union supplier discount authorization numbers. According to the Costco auto program, they are supposed to show me the sheet for that particualar VIN and the Costco pricing. The Sales manager refused to show me the details. I also requested a breakdown of the discounts and rebates off the MSRP. Again they refused, trying to add back in the freight when it was already part of the MSRP. I had no choice regarding the spray in bed liner. The sales manager said that 90% of customers wanted it which is why they do it to 90% of their trucks. That dealer installed option is $800. Well, I could go down the street and get a Line-X spray on liner for $500 with a lifetime gaurantee. It is thicker and much better quality. Finally the deal breaker and their most dishonest act was the paperwork. All I needed was a Purchase Order to take to my credit Union to issue the check. Well they wanted me to sign their credit app stating that it was part of the Patriot Act. Thankfully I was aware of this scam. There is no such law that requires you to fill out this document. I was not applying for financing through the dealer. They wanted me to complete this doc so they can run my credit to multiple banks, well I'm not stupid. I don't want 7+ hard inquiries on my credit report when it's not needed. Two days later, I ended up purchasing a 2014 High Country from a competing dealer. Make sure you do your research!! More

New car purchase I had the pleasure to work With Anthony Saunders. It was my first car buying experience in about 20 years. I had been living in major cities and didn' I had the pleasure to work With Anthony Saunders. It was my first car buying experience in about 20 years. I had been living in major cities and didn't have a car. Anthony was very patient with me and explained the features of the car thoroughly and when I had a question he didn't hesitate to assist me and made sure I understood everything. He even went so far as to tell me that I can call him at any time to ask questions. about the car. I greatly appreciate that and his wonderful assistance. He's extremely nice too and I would definitely do business with him again. More

Used car purchase Great experience at the used car department. It was a low pressure environment and probably the best experience I've had at any dealership. Ali was gr Great experience at the used car department. It was a low pressure environment and probably the best experience I've had at any dealership. Ali was great to work with - he picked up a vehicle from another Ted Britt dealership and brought it to my house so I could test drive it! More

Used Car Buying Experience Bought a 2012 Equinox today and had a pleasurable experience working through the purchase process with Steve Kim, my salesman. He was personable and n Bought a 2012 Equinox today and had a pleasurable experience working through the purchase process with Steve Kim, my salesman. He was personable and never pressured the purchase of extras. He completely and clearly explained the how the various service offerings, warranties, etc. worked. Overall, I feel I paid a fair price for the vehicle. And, most importantly, from a customer experience perspective, the end-to-end process was quite efficient compared to other experiences I have had. More

Horrible Customer Service I wouldn't recommend anyone having to deal with Chris. He is not customer oriented or friendly at all. His people skills lack a great deal. One wou I wouldn't recommend anyone having to deal with Chris. He is not customer oriented or friendly at all. His people skills lack a great deal. One would assume that someone in this type of position would (should) have better manners. It's disappointing that the dealership doesn't recognize this and/or correct it. More