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Ted Britt Chevrolet
Sterling, VA
541 Reviews
Welcome to Ted Britt Chevrolet! As your local Chevrolet dealer, our inventory has over 500 new and used cars with a variety of makes and models for you to choose from including new electric vehicles. We are located directly on Route 7 in Loudoun County across from the Clock tower shopping center in Sterling, VA and serve happy customers from Chantilly to Ashburn and beyond. Whether you want a family Suburban or a something smaller, our dedicated staff will help you find exactly what you’re looking for. We're proud to be your local new and used car dealership and try to offer our customers the best experience with our Ted 4 Life program. If you purchase a new or used car with less than 100,000 miles, we offer lifetime coverage on your car including windshield replacement, battery replacement, Virginia state inspection, and more!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 541 reviews
February 28, 2014
Very courteous and fair in negotiating purchase of new vehicle. Less stressful experience than other dealers contacted (visited) in quest to make decision where (or from whom) to purchase. vehicle. Less stressful experience than other dealers contacted (visited) in quest to make decision where (or from whom) to purchase. More
by sweiser
Employees Worked With
February 27, 2014
My visit included service for my 2008 Saturn Aura XE as well as a test drive of the 2014 Chevy Volt. This review only discusses my service experience. Whenever I go to Ted Britt Chevrolet, I always receive well as a test drive of the 2014 Chevy Volt. This review only discusses my service experience. Whenever I go to Ted Britt Chevrolet, I always receive excellent customer service from either of my favorite service advisors, Chris Thomas or Shawn Wilcox. They make my check in at the service desk go quickly and smoothly. Both Chris and Shawn carefully listen to my service requests and make sure the service requests are accurately transferred to the paperwork that is handed to the mechanic. Both service advisors answer my car questions, explain any repairs, provide an estimate, and ask permission to perform the repairs. I usually wait at the dealership while my car is repaired, and either Chris or Shawn always provide me with update on the status of the car's maintenance. Because both Chris and Shawn are experienced and trustworthy service advisors, I know they only recommend necessary services, especially when the mechanic uncovers an unexpected problem. When I call for a service appointment, both Chris and Shawn will try to schedule my appointment so that my favorite mechanic, Adam, can work on my Saturn. While all the mechanics at Ted Britt Chevrolet are great, I like to have the same mechanic work on my car, so he will become familiar with the car's service history. Few service advisors go so far as to schedule appointments with your preferred mechanic (if they are able to do so). That attention to detail and excellent customer service are two reasons why I like this dealership. I highly recommend my service team; Chris, Shawn, and Adam take excellent care of my Saturn, and keep it running smoothly. More
by SumoCat
Employees Worked With
February 24, 2014
We stopped at Ted Britt to look and ended up buying. Overall we had a great buying experience. I would recommend Ted Britt to others. Stop in and ask for Anthony and Natt. They will take care of you. Overall we had a great buying experience. I would recommend Ted Britt to others. Stop in and ask for Anthony and Natt. They will take care of you. Thank you to all involved in the sale. More
by Cholsinger
Employees Worked With
February 24, 2014
Wonderful experience with all the employees. Would send referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. referrals in a heartbeat. Love my car! I look forward to sending more business your direction. Thanks. More
by staciebill
February 24, 2014
I had a great buying experience at this dealership. Everyone is very friendly and knowledgeable. If you are looking to buy a new or used vehicle i would greatly reccomend this dealership. Everyone is very friendly and knowledgeable. If you are looking to buy a new or used vehicle i would greatly reccomend this dealership. More
by james10221982
February 23, 2014
Everyone we worked with was amazing and patient. We drove up from SC because Ted Britt Chevy had a better price than our local dealers. When we arrived everyone was friendly and the car we wanted to p drove up from SC because Ted Britt Chevy had a better price than our local dealers. When we arrived everyone was friendly and the car we wanted to purchase was completely ready before we even arrived. I would recommend this dealership to anyone who wants a new car. More
by draye807
Employees Worked With
February 23, 2014
This was my first car buying experience and everyone at the dealership was amazing. They were so helpful and did a great job getting me my car. I was really nervous and everyone was so friendly and trying the dealership was amazing. They were so helpful and did a great job getting me my car. I was really nervous and everyone was so friendly and trying to get me the best deal. More
by Lwalton7
February 23, 2014
The service was great from the first contact and until now a day after the sale was completed. Tanya was very helpful and has followed up to see how things are a day later. Carol, Carey and Omar where all now a day after the sale was completed. Tanya was very helpful and has followed up to see how things are a day later. Carol, Carey and Omar where all helpful and thorough with their knowledge of their jobs. More
by phoneguy1215
February 20, 2014
All employees we worked with were professional and friendly. We appreciate honest and straight forward approach they used. They answered all of the questions we had to our satisfaction. Thank you! friendly. We appreciate honest and straight forward approach they used. They answered all of the questions we had to our satisfaction. Thank you! More
by MDMann_1028
February 19, 2014
I purchased a new car from Sterling Chevrolet in 2012. I had two major warranty repairs on my new car during the first month of ownership. As a courtesy, I was given a couple of free oil change coupons for had two major warranty repairs on my new car during the first month of ownership. As a courtesy, I was given a couple of free oil change coupons for my hassle. Shortly after, Sterling Chevrolet became Ted Britt Chevrolet. I tried to use one of the oil change coupons today and was told by Daniel Boling that he would not honor the coupon because they were now Ted Britt Chevrolet. Talk about a total lack of customer service, seriously, they won't honor an oil change coupon that costs them next to nothing. Then, they have the nerve to sign me up for their preferred customer program as I leave. Obviously, the only thing they prefer about their customers is their money. Between their defective cars and lack of customer service, this will be the first and last Chevrolet I purchase. More
by Chevyhater
