Temecula Hyundai

Nice Dealership Jose is a very nice salesman and is very knowledgeable. Cory gave a good deal and accommodated with a finance issue. Would recommend this dealership t Jose is a very nice salesman and is very knowledgeable. Cory gave a good deal and accommodated with a finance issue. Would recommend this dealership to a friend. More

My experience at Temecula Hundai was wonderful! Mike Crane and Anthony made my car buying so easy,loved everything they both helped me with" love my new car! Perfect score! Crane and Anthony made my car buying so easy,loved everything they both helped me with" love my new car! Perfect score! More

Long distance travel I saw the suv I wanted when I increased my radius to 500 miles on car gurus website. I didn’t want to travel this far but pinged the dealership and g I saw the suv I wanted when I increased my radius to 500 miles on car gurus website. I didn’t want to travel this far but pinged the dealership and got a good response from Antony who handed me to James, James was honest, straight forward and helpful without being pushy. I was in Northern California and wanted the car delivered and after some back and forth they agreed to split the cost of delivery and James drove and delivered it. Great experience Thanks More

Temecula Hyundai made my car buying experience so great. Cory ,Marie and Leo were professional, courteous, kind and completely transparent. They followed up with me from The beginning to the end of my car b Cory ,Marie and Leo were professional, courteous, kind and completely transparent. They followed up with me from The beginning to the end of my car buying process and they we're not aggressive, I never felt pressured at all. They've exceeded my expectations with their outstanding customer service skills. More

Excellent follow through I'm impressed with the service and friendliness of the staff. The showroom is immaculate. Our salesperson James went out of his way to assure that w I'm impressed with the service and friendliness of the staff. The showroom is immaculate. Our salesperson James went out of his way to assure that we understood using the information-intensive BlueLink app. Also, we appreciate him explaining the sales contract. More

Everyone I worked with was knowledgeable, professional and empathetic to my situation. Leo Bautista anticipated my needs for a new vehicle and suggested something that perfectly fit my lifestyle. He very and empathetic to my situation. Leo Bautista anticipated my needs for a new vehicle and suggested something that perfectly fit my lifestyle. He very thoroughly explained the safety features and dealer ads to my new 2020 Elantra before an offer was presented without pressuring me to buy. Leo made sure I was comfortable with how everything works in the vehicle before I drove away and gave me multiple business cards assuring me I could contact him anytime with questions as anyone could be easily overwhelmed with everything this vehicle has to offer! Cory Miller worked diligently to create an offer that I was financially comfortable with as I came in with negative equity on my trade and challenged credit relatively naive to the financing process. He presented all of my options and patiently answered my questions about purchasing pre-owned vs. brand new and the need for the warranties and gap insurance. Cory truly worked a miracle as I came in with low expectations thinking I might not even drive away in a used vehicle much less a new model! Maria Pereda in finance gave a fantastic final explanation of the finacing details and helped to justify the not so positive aspects of my credit history. She was very kind to my chatty 10 year old and encouraged me to purchase the extended warranty coverage based on our driving habits, even working in the extra cost at a rate that I could afford. 5 stars all around! More

totally satisfied my salesman Leo went far beyond to make my buying experience a total pleasure i would recommend him highly he was very patient and explained things t my salesman Leo went far beyond to make my buying experience a total pleasure i would recommend him highly he was very patient and explained things that i could understand More

My wife wanted a Kona EV We went to our local Hyundai My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer My wife wanted a Kona EV We went to our local Hyundai dealer and met James. He was very knowledgeable and treated us like family. We now will refer all our family and friends here. You will love the treatment here as it is priceless. More

Everything was great until we got to the Finance Dept I met with Jose on President's Day to purchase my 2018 Hyundai Elentra. He was awesome and courteous with answering any questions I had about the use I met with Jose on President's Day to purchase my 2018 Hyundai Elentra. He was awesome and courteous with answering any questions I had about the used vehicle. Brad also introduced himself and a few others, everyone was great...until we got to financing. Once the sale was "finalized" I was told to wait for the Finance dept in their waiting room. 1 hour passes - nothing. Jose apologizes for the wait, and explains that there are only 2 Finance managers working today (usually it's 3 ppl). 2 hours pass and I notice the Manager we are waiting for has been speaking to the same gentleman for the last 2 hours. Maybe he has a bunch of questions? Again, Jose apologizes for the inconvenience. About another 30 min pass when we're finally called back to the Banking office, the female Finance officer proceeds to tell me that I'm missing information and I need my brother to come down to the dealership to co-sign and fill out paperwork. Confused, I ask if they can just pull his info from all the other documents we've submitted from our pre-approval. She reacts with a smug tone, as if I was supposed to have all this information prepared already. She leaves, grabs ANOTHER customer and leads them back to her office. I'm left arguing with the Banking Manager about how ridiculous this is that no one told us anything for almost 3 hours, and now I'm on the fence of even buying this vehicle (which, you would think, the staff would be fully accommodating to making sales). The banking manager agrees to accept a photo ID text from my brother (who was at work) as long as he fills out ANOTHER loan app on the Hyundai website - again, this didn't make sense to apply for a loan since they should already have our info from being pre-approved from our Credit Union, but he filled it out so his info could be "properly" logged into Hyundai's system. He proceeds to give our paperwork to the lady, who shoots him a nasty look while in front of the other customers she took in instead of me. I wait another 10+ min before asking the Banking manager what's the wait for now??? Sal, another Finance manager sees the dilemma, grabs the paper work from the other lady - introduces himself, apologies, and got me signed and out the door in a matter of minutes. I did research and found out the lady's name is Marie. Marie did not introduce herself, did not apologize for the wait, and acted as if I was inconveniencing her day by trying to BUY A CAR FROM HYUNDAI. If it had not been for Jose and Sal's comfort, I would have walked out the door. A 3-star is my rating based off this experience, as a first time buyer - Marie and the banking manager should have been more patient and informative instead of very "matter of fact" with shrugs and eye rolls. It was very unprofessional and the only thing that kept me there to get the car was because I needed one THAT DAY, and Jose and Sal calmed me down. Because of Coach Todd Hollin's reference, Sal, Jose, and Brad - I would recommend this dealership to my friends and family, with the warning to avoid Marie and the banking manager who was working that President's Day. Here's to hoping there are no future issues when I come in for warrantied repairs + visits. Thanks in advance for your time and attention to this, -Marc More

Visited this past Saturday just to look around. Was met by James Creguer Internet sales manager and right away felt comfortable. Didn’t feel any pressure, he was honest informative and helpful. James mad by James Creguer Internet sales manager and right away felt comfortable. Didn’t feel any pressure, he was honest informative and helpful. James made the process quick and painless. More