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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
515 Reviews

515 Reviews of Temecula Valley Lexus - Service Center

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August 18, 2025

Superb service, as usual. I always drive out satisfied with the whole process. Service people are polite and very knowledgeable More

by gregory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Temecula Valley Lexus responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to working with you for many more years! Regards, Tom Rudnai President

August 17, 2025

Excellent experience from the person that greeted me in the service drive in area to the time my car was ready and my service advisor came to let me know. This was my first time coming to the dealers More

by Sandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa White
Aug 18, 2025 -

Temecula Valley Lexus responded

Sandi, We're pleased to hear about your excellent experience and that Alyssa provided outstanding service. Our team is dedicated to making every visit enjoyable, and we’re glad you appreciated the waiting area too. We look forward to seeing you again for your next service! Regards, Tom Rudnai President

August 15, 2025

I came in for 18 month, 15k maintenance service and waited in the dealership. The service was done ahead of promised time and the work explained well. More

by Kittu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that your maintenance service exceeded your expectations and that our team communicated effectively. Your satisfaction is our priority, and we look forward to serving you again! Regards, Tom Rudnai President

August 10, 2025

Customer services great! !!! Rick my services advisor was great at getting everything done! Thank you! More

by Blkwidow58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Temecula Valley Lexus responded

It's so nice to hear that Rick provided you with excellent service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! Regards, Tom Rudnai President

August 09, 2025

Emily, the service manager was very polite and helpful The techs seem to know what they are doing. The best thing was getting a loaner. I would love to buy another new RX 350 BUT you stopped using the V More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Temecula Valley Lexus responded

We are so proud to hear you had an amazing experience with Emily and our service team. Looking forward to seeing you again! Regards, Tom Rudnai President

August 07, 2025

My advisor Adam is very courteous respectful very intelligent person. Really appreciate all his help and same goes to Ryan the technician More

by cresildad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan techician
Aug 08, 2025 -

Temecula Valley Lexus responded

It's wonderful to hear that Adam and Ryan provided you with such great service. We appreciate your recognition of their hard work and dedication. Looking forward to seeing you again! Regards, Tom Rudnai President

August 04, 2025

Everyone I've encountered is friendly and I feel they try to make each customer experience 5 star. More

by squirrleyjasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa White. 5 star
Aug 05, 2025 -

Temecula Valley Lexus responded

Providing top-notch service is our priority, and your kind words motivate us to keep striving for excellence. We look forward to welcoming you back soon! Regards, Tom Rudnai President

July 27, 2025

Quick check in, nice amenities, wait duration as expected for a maintenance appointment (1.5 hours). More

by carmina_sanchez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

It's a pleasure to see that you had a quick and easy service visit! We look forward to seeing you again! Regards, Tom Rudnai President

July 27, 2025

Great dealership and service dept. Richard in service is great. I highly recommend this dealership. More

by morrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

Morrell, We're thrilled to hear you had a great experience with Richard and our service department. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Tom Rudnai President

July 26, 2025

I never have a bad experience when I stay at the dealership for my car to be serviced. The employees and techs are personable, caring, and attentive. More

by nothankyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Temecula Valley Lexus responded

We're so happy to hear about your positive experiences! Our team strives to provide exceptional service, and it's great to know that their efforts are making a difference. Thank you for sharing your feedback! Regards, Tom Rudnai President

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