Service advisories very professional and kept me informed
of my service status. Service was completed in a timely fashion and they provided a loaner vehicle for my use.
of my service status. Service was completed in a timely fashion and they provided a loaner vehicle for my use.
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by OJPlum
Service Price Transparency
Emily my service provider she is always Sweet, calm,
collective and very knowledgeable when I have a question.
collective and very knowledgeable when I have a question.
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by lcuevas75
Service Price Transparency
May 04, 2026 -
Temecula Valley Lexus responded
We’re thrilled to hear about your positive experience with Emily! Our team is dedicated to providing excellent service, and it’s great to know her expertise and demeanor made a difference for you. Thank you for sharing your thoughts!
Regards,
Tom Rudnai
President
Love taking my Lexus to the Temecula Valley Lexus
dealership, it is always a pleasant experience
dealership, it is always a pleasant experience
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by jksaffel
Service Price Transparency
May 04, 2026 -
Temecula Valley Lexus responded
It's so nice to hear that you always have a pleasant experience with us. We appreciate your loyalty and look forward to serving you again soon!
Regards,
Tom Rudnai
President
Lexus 2nd Complimentary Service was supurb!
It was done professionally & in a timely manner. Greatly appreciate a loaner car & the comprehensive inspections & top off of all fluids. This goes a
It was done professionally & in a timely manner. Greatly appreciate a loaner car & the comprehensive inspections & top off of all fluids. This goes a long way for customers returning to Lexus for future business. I was promptly greeted at the appointment time and treated like a welcome guest.
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by christopher.nguyen34
Service Price Transparency
Apr 14, 2026 -
Temecula Valley Lexus responded
It's wonderful to hear you had a superb experience during your complimentary service. Our team strives to provide exceptional service and make every visit enjoyable. We look forward to seeing you again soon!
Regards,
Tom Rudnai
President
Philip was amazing in taking time to help me set up my
digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up
digital key. He walked my through the process and when we needed additional assistance from the tech support he stayed until I got everything set up and working. Customer service was top notch on everything front.
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by nwyocum
Service Price Transparency
Other Employees Tagged:
Katria Steinberg
, Philip (my car salesman from two months ago)
Feb 27, 2026 -
Temecula Valley Lexus responded
We're thrilled to hear about your positive experience with Philip. Providing excellent customer service is our priority, and it's great to know he was able to assist you with your digital key setup. Enjoy your new features!
Regards,
Tom Rudnai
President
Great Service by Emily kept me updated and got my car
fixed with no issues thank you
fixed with no issues thank you
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by prodigy935
Service Price Transparency
Jan 31, 2026 -
Temecula Valley Lexus responded
It's wonderful to hear that Emily provided you with great service and kept you updated throughout the process. Your satisfaction is our priority, and we appreciate your feedback!
Regards,
Tom Rudnai
President
Emily has been great to work with.
She is upfront and genuine. We look forward to continuing working with her.
She is upfront and genuine. We look forward to continuing working with her.
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by efangio78
Service Price Transparency
Jan 22, 2026 -
Temecula Valley Lexus responded
Thank you for your kind words about Emily! We’re thrilled to hear you had a positive experience and appreciate your trust in us. We look forward to continuing to serve you in the future!
Regards,
Tom Rudnai
President
Temecula Valley Lexus did an excellent job with my
30,000-mile service. From check-in to completion, the process was smooth, professional, and well-organized. The service team clearly explained what w
30,000-mile service. From check-in to completion, the process was smooth, professional, and well-organized. The service team clearly explained what was being done, completed everything in a timely manner, and returned my vehicle in great condition.
It’s clear they take pride in their work and value customer service. I appreciate the attention to detail and the overall stress-free experience. I would absolutely recommend Temecula Valley Lexus for routine maintenance and service.
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by mhmanney
Service Price Transparency
Jan 12, 2026 -
Temecula Valley Lexus responded
It's a pleasure to hear you had such a smooth experience with your 30,000-mile service. Our team is dedicated to providing top-notch customer service, and your recommendation means a lot to us. We look forward to seeing you again for your next service!
Regards,
Tom Rudnai
President
Great customer service!
Everything was explained and delivered as promised. Will definitely be back. Thank you
Everything was explained and delivered as promised. Will definitely be back. Thank you
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by ABELG680
Dec 22, 2025 -
Temecula Valley Lexus responded
Our team strives to provide exceptional service and clear communication. We look forward to welcoming you back soon. Thank you for choosing us!
Regards,
Tom Rudnai
President
Very nice staff, setting up appointment was quick and
easy, getting a courtesy loaner while vehicle being serviced was helpful, service agent Emily was efficient and knowledgeable, loved that they washed
easy, getting a courtesy loaner while vehicle being serviced was helpful, service agent Emily was efficient and knowledgeable, loved that they washed my car while it was in
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by MeMa
Service Price Transparency
Dec 19, 2025 -
Temecula Valley Lexus responded
We're ecstatic to hear you had a great experience with our staff and service. Providing efficient and helpful service is our priority, and we're glad you enjoyed the complimentary car wash. Your feedback means a lot to us!
Regards,
Tom Rudnai
President