Temecula Valley Lexus - Service Center

Great communication and customer service. We went in for our 95,000 mile tune up and our car was cleaned and ready for pick up after 2 hours. We went in for our 95,000 mile tune up and our car was cleaned and ready for pick up after 2 hours. More

Alyssa had great customer service and made sure I understood all the service that I would be getting. Followed through when there was confusion on the sunbit payment . She made sure I was happy and s understood all the service that I would be getting. Followed through when there was confusion on the sunbit payment . She made sure I was happy and satisfied. I will be coming back for more service and I hope Alyssa can help me in the future . More

TVL took care of my vehicle’s starting issue ( battery) by quickly replacing the battery and batteries in both of my key fobs. 👍 The issue was quickly identified and resolved. I am vey appreciative of th by quickly replacing the battery and batteries in both of my key fobs. 👍 The issue was quickly identified and resolved. I am vey appreciative of the high level of service that I received to resolve this current issue and all the the high level of service and attention to detail TVL gives to past repairs. Will keep coming back! Thank You TVL! More

I’ve been multiple times for service at Temecula Valley Lexus ! They got me out on time to go to work with a loaner. Adam C, my service advisor ,did an excellent job! He called me and kept me updated on ch Lexus ! They got me out on time to go to work with a loaner. Adam C, my service advisor ,did an excellent job! He called me and kept me updated on changes. BZf More

Very professional, friendly and knowledgeable. Their waiting area is clean and comfortable. Best dealership I have been to. Their waiting area is clean and comfortable. Best dealership I have been to. More

I arrived to my first service appointment and waited 10 minutes in my car before going inside asking for help. Not one person acknowledged my arrival, I just sat there in the car waiting. I was the only ca minutes in my car before going inside asking for help. Not one person acknowledged my arrival, I just sat there in the car waiting. I was the only car there and when I went inside at least seven people were standing around doing nothing More

I didn’t purchase my car from this dealer, but I had a nail in my tire and they were able to see me same day and were very nice through the entire process. nail in my tire and they were able to see me same day and were very nice through the entire process. More

Warm greetings when driving up to service center, Expeditious customer service from agent. Constant communication with status updates via text. Completed service early. Comfortable waiting area. Expeditious customer service from agent. Constant communication with status updates via text. Completed service early. Comfortable waiting area. Car returned sparkly clean! More