Temecula Valley Toyota

Excellent Service Hi routinely have my Avalon serviced at TV Toyota. My last visit was for a 100k service. Unfortunately, during that visit, my car received a scuff to Hi routinely have my Avalon serviced at TV Toyota. My last visit was for a 100k service. Unfortunately, during that visit, my car received a scuff to the passenger front bumper. Clearly someone thought they had room and instead brushed a pole. When my car was pulled out for delivery to me, I discovered the damage and notified the porter. In minutes my Service Adviser Dave came out and apologized and said that the initial vehicle inspection did not note any damage to the car. He set me up with a rental car at the dealers expense and sent my car to the body shop. Within 24 hours my car was returned to me in pristine condition. I find this important as it demonstrated Temecula Toyota's commitment to do the right thing, to make an unfortunate situation as convenient and smooth considering the circumstances. When I returned the rental at the dealership, Dave the service adviser immediately came to me again apologizing for the minor damage and that if it is not up to my standard, please notify him immediately and he will make sure it is taken care of. I inspected the front bumper and it looked like new , the paint match was perfect and I will be a continuing customer of TV Toyota More

Needed help with tire I had a flat tire, that was hard to diagnose, but Steve came out to help with exceptional customer service and I walked out confident with the help I I had a flat tire, that was hard to diagnose, but Steve came out to help with exceptional customer service and I walked out confident with the help I received in a timely fashion! Thank you Steve More

Oil change appointment Great Service and customer treatment. Would highly recommend. Always professional and friendly. Timely response and scheduling. Customer waiting area Great Service and customer treatment. Would highly recommend. Always professional and friendly. Timely response and scheduling. Customer waiting area is excellent with drinks and ample seating. More

QUICK and PROFESSIONAL SERVICE!!! I would like to thank Deanna for the prompt service of our Camry. I was checked in at 1115, and promised to be done by 1215. I was pulling out of t I would like to thank Deanna for the prompt service of our Camry. I was checked in at 1115, and promised to be done by 1215. I was pulling out of the driveway before that time. More

Fantastic process! Maria and Reggie were great throughout the sales process. Easiest purchase of a car in my life. Highly recommend this dealership to anyone. Great job. Maria and Reggie were great throughout the sales process. Easiest purchase of a car in my life. Highly recommend this dealership to anyone. Great job. More

Quick and excellent service Every time we are at the dealer for service, it has been very smooth, drop off, progress and completion. Good job and the car is returned without gre Every time we are at the dealer for service, it has been very smooth, drop off, progress and completion. Good job and the car is returned without grease on wheel and seat. More

Very Professional Dealership I went in to see the Costco pricing and was met by Jae. He immediately took me on a test drive and then gave me the figures I had come to see. Very I went in to see the Costco pricing and was met by Jae. He immediately took me on a test drive and then gave me the figures I had come to see. Very impressed by his professionalism. We ended up locating my new Camry from another dealer and they were able to do a dealer trade. Gil ended up helping us understand the different options on the vehicle and we were very happy with his professionalism also. Overall, I would recommend this dealership if you want to be treated well and fairly. Thank You to all who helped us in our purchase at Temecula Valley Toyota. More

Quick excellent Everything went smoothly! Writer was very understanding and nice. Technician delivered at promised time with great quality. My new tires look great! Everything went smoothly! Writer was very understanding and nice. Technician delivered at promised time with great quality. My new tires look great! Thank you both! More

Great customer service Henry went above and beyond. This is my 3rd purchase with him and everytime he does an outstanding job. He definitely Has a customer for life. Henry went above and beyond. This is my 3rd purchase with him and everytime he does an outstanding job. He definitely Has a customer for life. More

Outstanding Awesome, was treated with respect. The professionalism of the Sales Consultant Stewart Alexander outstanding. He far out seeded my expectations and Awesome, was treated with respect. The professionalism of the Sales Consultant Stewart Alexander outstanding. He far out seeded my expectations and should be given a raise. Thank You More