
Tenvoorde Ford
St. Cloud, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Honest My sales person admitted if he wasn't sure of an answer rather than making one up, he researched the answer and then advised me. My sales person admitted if he wasn't sure of an answer rather than making one up, he researched the answer and then advised me. More
George was great to work with and new his stuff. Would work with him again on next vehicle. Great place and people with nice car and truck selection was great to work with and new his stuff. Would work with him again on next vehicle. Great place and people with nice car and truck selection More
purchased almost new 2018 ford focus. eric is customer oriented and treats people with respect. I appreciate him making the car purchase a more simple process. He makes the buyer feel comf eric is customer oriented and treats people with respect. I appreciate him making the car purchase a more simple process. He makes the buyer feel comfortable. More
100$ waste of time. I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians serv I had just purchased my 2013 f 150 from tenvoorde less than 60 prior to my visit. I dropped my truck off mid day Monday, received the technicians service request early Tuesday. Which was to replace one ignition coil and all 6 plugs and boots. With this truck just reaching 150,000 miles and being purchased from the oldest ford dealership in the world. I guess I assumed. These types of things maybe have been looked at in an inspection of the vehicle before they had purchased it from someone, let alone sell it to a young possibly repeat customer. either way I found I could replace all 6 coils / boots / plugs. For around 300 dollars and an hour of time. I was quoted at 570 dollars. For the single coil. So I choose to replace them myself. Although still had to pay 100 for your technician to plug in his handheld. I will not be returning to this service center. Ever. And may never purchase another vehicle from this ford dealer ship, may I suggest you rethink your service policy on vehicular purchased from your dealership within 90 days. Employees treated me well. But your company washed their hands with me after I handed them my cash. Very poor customer service on fords part in my opinion. Really sad how much potential future business you lost for a 500 service charge. Sucks to suck. More
Awesome service with who we spoke with! Our salesman and the finance department was very friendly and helpful. Adam did a wonderfull job and he even followed thru making sure we were 100% ha Our salesman and the finance department was very friendly and helpful. Adam did a wonderfull job and he even followed thru making sure we were 100% happy with our purchase! More
Bought wiper blades and they installed- Thankyou! Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. Absolutely Awesome Experience- Service was very friendly and fast and went over and above to not only get us our wiper blades but installed them also. Again Thank You! More
Great experience! When we walked in I gave the salesman a very short timeline (almost impossible) and he got the information he needed from us and we were on our way in When we walked in I gave the salesman a very short timeline (almost impossible) and he got the information he needed from us and we were on our way in time. Finance did a great job getting us out in a short timeline as well. We were pleasantly surprised More
Super Service Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. Great custmer service and work. Friendly appointment setting. Fast auto drop off. Received Call for ready pickup. Car wash done...nice surprise. Thank you for a great experience. More
very vert good! They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic They made it possible for me to make my 2 Dr. Appointments while my pick up was being serviced and delivered it to the Dr. Clinic More
Very good service. I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I I am happy I got in and out of the shop in a reasonable amount of time and for a reasonable amount of money. Russ was very helpful and professional. I noticed after I left the sheet I was given indicated the tech did not look at the cabin filter. I looked at it when I got home and it was dirty and full of leaves. Not the end of the world, just an overlooked item. More