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Tenvoorde Ford - Service Center

St. Cloud, MN

4.4
1,256 Reviews

1,256 Reviews of Tenvoorde Ford - Service Center

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December 28, 2023

It's next to impossible to get you to email an invoice. That is not good business if you want to get paid. More

by susan.victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Erwin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon

December 27, 2023

Wantthem to look at transmission keep putting me off for weeks going elsewhere for help More

by rschramel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ Hoeschen
December 26, 2023

The service department helped me out with my Explorer. I'm comfortable with how the repair is finished in a timely manner. More

by curtisgapinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maddi Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Erwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

Tenvoorde Ford responded

Thank you for your feedback! We're glad to hear that our service department was able to assist you with your Explorer and that the repair was completed to your satisfaction in a timely manner. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business!

December 22, 2023

Your guys are the best! Thank you! I appreciate you looking out for the customer. This means the world to me More

by corey7rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2023

Vehicle was brought in for service for check engine light and noises in acceleration pedal. Tech said there was no code in the computer but charged $120 bucks to diagnose. Tech also said they couldn't hear t More

by tcanpflipsen
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Maddi Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

Barry, Ben and Matt have provided nothing short of great service and communication! Tenvoorde should consider being lucky to have these folks as the faces of the organization! More

by erinlorae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben, Matt
December 13, 2023

On time and within budget. What more do you need? I like this type of help. More

by john.denney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asperheim
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Rate excellent and easy to work with. In sales Zach was very easy to work with. More

by thielen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf, Russ Hoeschen
December 11, 2023

I got great service here. Would recommend to friends and family. Quick and easy. Appreciated the value of my time More

by liamsgrammy2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Stumpf
December 11, 2023

Was very convenient to have my oil change right at my work. Downfall was I had to call 5 times to finally pay for it. I also paid for the works package and my windshield fluid level was low the next week More

by sziwicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure who I talked with.
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