Justin Erwin
Justin Erwin at Tenvoorde Ford

Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.5
124 Reviews
4.5

124 Reviews

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124 Reviews of Justin Erwin

May 08, 2026

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Employee Rating

Easy to schedule, great service. I waited at the dealership and the communication was fantastic. Service was quick. More

by mlevinski0311
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 08, 2026

Tenvoorde Ford responded

Thank you for the great review! It’s wonderful to hear that scheduling, communication, and your overall visit were quick and easy.

May 08, 2026

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Employee Rating

I’ve been bringing my Lincoln for service at Tenvoorde for a few years now. As someone who knows nothing about car mechanics, and as a single woman, I’ve struggled to find a service provider who is honest More

by ANNAMAIJALEE
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Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

May 08, 2026

Tenvoorde Ford responded

Thank you for sharing your experience. It’s great to hear Barry has continued to provide honest and reassuring care over the years at Tenvoorde Ford.

April 27, 2026

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We bought a pickup in Sept. 2025, within a few days the service engine light came on. Returned to the service department three different times within 2 weeks to have the service More

by Jackie
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Recommend Dealer
No
Apr 28, 2026

Tenvoorde Ford responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 30, 2026

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Well run dealership at all levels. Our family has been a client of Tenvorde for many years now after not having any specific affiliation with any dealership prior.  Once you know how c More

by Dhegg79
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez

Mar 31, 2026

Tenvoorde Ford responded

Hello, we’re glad to hear your family has had such a positive experience with Tenvoorde Ford over the years. It’s great that you found a dealership that makes car buying and service feel right. Thank you for trusting us, we look forward to continuing to serve your family.

March 28, 2026

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They kept informed throughout the process. I would recommend them for all of your needs. More

by jim@actionmachining.biz
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Recommend Dealer
Yes
Mar 31, 2026

Tenvoorde Ford responded

Hi Jim, we’re glad to hear the team at Tenvoorde Ford kept you updated throughout your visit. It’s great to know you feel confident recommending us for any automotive needs. Thank you for sharing your experience.

March 15, 2026

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He said he was looking in to something’s on my warranty and I have not heard anything back. Sure feelings like I’m being blown off and that’s not the only time this has happened to me here. I will never re More

by dk.knutson7
Service Price Transparency
Service Time
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Recommend Dealer
No
Mar 19, 2026

Tenvoorde Ford responded

Hello, I’m very sorry to hear about your experience at Tenvoorde Ford. It’s upsetting when follow-ups aren’t handled as promised. If you’d like to speak with someone directly about this, you can reach Craig Schaefer at cschaefer@tenvoordeford.com.

March 07, 2026

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They really took care of me. The communication was excellent. And even went out of their way to deliver my truck. More

by jim@actionmachining.biz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2026

Tenvoorde Ford responded

Hello Jim, it’s great to hear the team at Tenvoorde Ford took such good care of you. We’re glad the communication was excellent and that they went the extra mile to deliver your truck.

February 23, 2026

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Misdiagnosed my vehicle, told me was fixed and was not. Then when picked it up found only 1 of 2 issues was resolved and had for weeks. VERY disappointed. More

by NICOLE.KLOCKER
Service Price Transparency
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Recommend Dealer
No
Feb 24, 2026

Tenvoorde Ford responded

We’re sorry your recent service visit did not meet expectations. We appreciate you taking the time to speak with Craig and giving us the opportunity to re-evaluate your vehicle. If you have any additional questions or concerns, please contact Service Manager Craig directly at cschaefer@tenvoordeford.com. We value your business and look forward to continuing to support your vehicle’s service needs.

January 21, 2026

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Justin was great! He kept me informed about the situation with my battery and got everything taken care of. I was thankful for his help with my battery problem. More

by Sim.mike1521
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Tenvoorde Ford responded

Hi Mike, thank you for sharing your experience at Tenvoorde Ford. It’s great to hear that Justin was able to keep you informed and handle your battery issue. We appreciate you trusting us with your vehicle.

January 19, 2026

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Employee Rating

I have always had great, quality, fast service and the staff are very friendly here. No negatives More

by molson56304
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 20, 2026

Tenvoorde Ford responded

Hi, It is great to hear your experiences at Tenvoorde Ford have been consistently positive. Fast service paired with quality work makes a real difference during any visit. Friendly staff only adds to that feeling of confidence when you stop in. Thank you for taking the time to share this feedback with the Tenvoorde Ford team.

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