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Justin Erwin
Justin Erwin at Tenvoorde Ford
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Justin Erwin

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.7
54 Reviews
4.7

54 Reviews

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54 Reviews of Justin Erwin

April 23, 2024

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Employee Rating

Quick and friendly. Fair price and quick response from staff. Will be doing all my service here moving forward. More

by benjamin.quimby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Rodriguez, Mike Asperheim, Barry Jensen, George Hartley, Jade Aanenson, Bob Aanenson, Sam Andreasen, Maddi Johnson, Tim Stueve

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Apr 24, 2024

Tenvoorde Ford responded

Thank you, Benjamin! We're thrilled to hear that you had a quick and friendly experience at Tenvoorde Ford. We look forward to taking care of all your service needs moving forward. See you soon!

April 22, 2024

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Employee Rating

The service staff were great and no complaints about them. The only complaint is your lack of signage for the quick lane. The set up/design doesn’t feel quick or easy. More

by PS
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Recommend Dealer
Yes
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Apr 23, 2024

Tenvoorde Ford responded

Hi! Thanks for your feedback. We're glad to hear that you had a positive experience with our service staff. We apologize for any inconvenience regarding the lack of signage for the quick lane. If you have any further comments or if there's anything else we can assist you with, please let us know.

April 21, 2024

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The people here always make me feel welcome & important! They have exceptional customer service! They always take care of my vehicle! More

by hibbisonm
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Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Maddi Johnson, Alex Ladino, Tim Stueve

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Apr 22, 2024

Tenvoorde Ford responded

HI! We're thrilled to hear that you feel valued and well taken care of! Providing exceptional customer service is our priority, and we're here to ensure your vehicle needs are met. Let us know if there's anything else we can assist you with!

April 20, 2024

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As always my experience was awesome. They always treat me with respect and have quick service. More

by TONIASPANDE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Aanenson

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Apr 21, 2024

Tenvoorde Ford responded

Hi! We're thrilled to hear that your experience at Tenvoorde Ford was awesome! Thank you for your kind words about our respectful treatment and quick service. We appreciate your continued support and look forward to serving you again in the future.

April 02, 2024

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Great Service and great people. Really like the service of coming to Camp Ripley to service vehicles. More

by aliciadecamp89
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Recommend Dealer
Yes
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Apr 02, 2024

Tenvoorde Ford responded

Hi Alicia! Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Tenvoorde Ford. We're glad that our service of coming to Camp Ripley to service vehicles was convenient for you. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your business!

March 25, 2024

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You shouldn’t make us write a 15 word minimum review. Next time I won’t do the review More

by debbie.bledsoe
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Recommend Dealer
Yes
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Mar 26, 2024

Tenvoorde Ford responded

Thank you for your 5-star rating, Debbie! We appreciate your feedback and are thrilled to hear about your positive experience with us at Tenvoorde Ford. If you have any further comments or questions, feel free to reach out.

March 24, 2024

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Service and quick lane are great. Tenvoorde Ford as a whole, don't trust them. More

by thejustincredible1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Warren, Taylor Wobschall, Tim Stueve

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Mar 26, 2024

Tenvoorde Ford responded

We appreciate your feedback and are sorry to hear about your overall experience. Our sales team strive to provide excellent service, and we apologize if your experience with the dealership fell short of expectations. If you have any specific concerns or would like to discuss your experience further, please feel free to reach out to Craig Schaefer at cschaefer@tenvoordeford.com. We value your feedback and hope to address any issues you may have.

March 20, 2024

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The staff is always helpful and knowledgeable. always in contact with the customer to keep them informed as to what’s going on!! More

by PSTUMPF0
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 21, 2024

Tenvoorde Ford responded

Hello, We're delighted to hear that our staff provided helpful and knowledgeable service. Keeping our customers informed is a priority for us. Thank you for your feedback!

March 04, 2024

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Employee Rating

The service advisor and technician fixed my f250 installed fifth wheel brackets. I'm comfortable with the repair. I plan to have repairs completed. More

by curtisgapinski
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim, Barry Jensen, Maddi Johnson , Ben, Service Technician

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Mar 05, 2024

Tenvoorde Ford responded

Hi Curtis! That's great to hear! It's always reassuring when repairs are completed satisfactorily. If you have any further maintenance or repairs needed in the future, don't hesitate to reach out at Tenvoorde Ford. Safe travels!

March 03, 2024

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Employee Rating

Always easy to work with and good communication through the entire process. Would recommend to anyone More

by StevenSlimmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asperheim

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Mar 03, 2024

Tenvoorde Ford responded

Dear Steven, Thank you for your positive feedback! We're delighted to hear that you found working with us easy and that our communication throughout the process met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, don't hesitate to reach out.

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