Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Terry Reid Hyundai
Cartersville, GA
421 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
421 Reviews of Terry Reid Hyundai
April 23, 2020
My Experience with Terry Reid Hyundai I made an appointment for an oil change. My car was serviced on time, and at a reasonable price. I am happy with the outcome. I made an appointment for an oil change. My car was serviced on time, and at a reasonable price. I am happy with the outcome. More
by miranda.foggie
Verified CustomerEmployees Worked With
McKensie Dover
April 23, 2020
fast and safe oil change was fast and the waiting room and service area were clean and safe everyone was social distancing and being very friendly and professional oil change was fast and the waiting room and service area were clean and safe everyone was social distancing and being very friendly and professional More
by gacrown2559
Employees Worked With
McKensie Dover
April 14, 2020
Well it doesn’t do any good to make appointment. 25 minutes later still haven’t started my car. Would be nice if on time. minutes later still haven’t started my car. Would be nice if on time. More
by Robinanndalton
Employees Worked With
Matt Laughridge, McKensie Dover, Terry Laughridge, Joshua Miller, Michael Sanders, Kayla Walker
April 09, 2020
Christian and John did a great job of getting me exactly what I wanted without any hassle. The process was quick, easy, and painless! I will continue to be a loyal customer! what I wanted without any hassle. The process was quick, easy, and painless! I will continue to be a loyal customer! More
by KRZYZNSK
Employees Worked With
John Kuniskis, Christian Taylor
April 03, 2020
Never have to wait too long always friendly service is outstanding always welcome me with smiling faces ask me do I need anything and all we checking on me to see if ok. outstanding always welcome me with smiling faces ask me do I need anything and all we checking on me to see if ok. More
by rogerleewomack
Employees Worked With
Charlena Williams
April 03, 2020
Awesome professional service. The online process and selection of new vehicle was the best ever. It was quick, no haggle, and great interest rate. They rock! selection of new vehicle was the best ever. It was quick, no haggle, and great interest rate. They rock! More
by Sjelam1
Employees Worked With
John Kuniskis, Christian Taylor
March 23, 2020
Great Service I have used Terry Reid Hyundai for almost 15 years. Would not go anywhere else. Good people, great service with a nice comfortable waiting area while I have used Terry Reid Hyundai for almost 15 years. Would not go anywhere else. Good people, great service with a nice comfortable waiting area while you have your car serviced. More
by BJR15KWC
Employees Worked With
McKensie Dover
March 23, 2020
in and out! As always, Charlena took care of me and my vehicle. Was just a standard oil change but i can always count on her professionalism and courtesy. As always, Charlena took care of me and my vehicle. Was just a standard oil change but i can always count on her professionalism and courtesy. More
by mallow5030
Employees Worked With
Charlena Williams
March 19, 2020
I was completely satisfied, everyone was so nice. Had a smile on their faces. Let me know if there was anything that they could do for me. smile on their faces. Let me know if there was anything that they could do for me. More
by edruffin13
Employees Worked With
McKensie Dover, Charlena Williams
March 17, 2020
Phenomenal Sales Service/so-so Service Dept The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Fr The Service Dept picked my car up on Wednesday to install leather seating. They left us a loaner that was not so great, on empty, and leaked oil. Friday afternoon I called and was informed we needed to come pick up due to their only driver being out. the lady was rude. However, I demanded our car be delivered back to us just as we agreed upon and with the loaner leaking oil we needed ASAP. We were told it would be Monday morning at the earliest. I simply would not take no for an answer and told her it was unacceptable. After being put on hold, she came back with a much better attitude and advised the car would be delivered the next morning at 9:30. A very nice and respectful young man delivered our car and kept apologizing for the inconvenience. I do understand being short staffed at this time and I am sure this was just frustration due to work volume and lack of personnel available. Other than that this has been an outstanding dealership and I would recommend anyone to go by and see them!! More
by #palisade2020
Employees Worked With
Kayla in Service, John Kuniskis
