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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

February 06, 2024

Prompt and professional service. Got my vehicle in and out on Saturday with time to spare More

by Cvalsin04
Recommend Dealer
Yes
Employees Worked With
Gunner
February 06, 2024

I referred a buyer and I didn't received my incentive I did tell the sales men about it but he said it was too late - the deal was done at the time the buyer bought the truck More

by janetly23
Recommend Dealer
No
February 06, 2024

Young lady white female Young white female with very great customer service ran out in rain to park my care close More

by Roshunda Keese Betty Gilliam
Recommend Dealer
Yes
February 06, 2024

Last two times I have had my oil change its taken up to 5 hours wait time. More

by Ramosc21
Recommend Dealer
No
February 05, 2024

The service was very, very fast. Itzel did a great job and was very professional. More

by daniel.estes
Recommend Dealer
Yes
Employees Worked With
Itzel
Feb 06, 2024 -

Texan Buick GMC responded

Daniel, we really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Texan GMC Buick Team

February 05, 2024

Polite,professional and prompt. Staff took the time to ensure all my concerns were taking care of. More

by jhollowell53.jh
Recommend Dealer
Yes
Employees Worked With
Service Department
February 04, 2024

I’ll only recommend it because they had the actual vehicle I was looking for. Other than that, I’d have gone to one closer to home. They did not “make-ready” my new vehicle as promised. More

by jmkelley08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
These are not the employees I worked with.
Feb 05, 2024 -

Texan Buick GMC responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Greg Wilhelm, General Manager gwilhelm@texangm.com

February 04, 2024

Problem resolve in a timely fashion. Gunner worked my extended warranty successfully. The concierge service is important to me. More

by shelby.ntx
Recommend Dealer
Yes
Employees Worked With
Gunner
Feb 06, 2024 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Shelby. Sincerely, The Texan GMC Buick Team

February 04, 2024

The best online car buying experience I have ever had by far Thanks again Kim More

by JACKSON1717
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for your glowing review, Jackson! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team. Sincerely, The Texan GMC Buick Team

February 04, 2024

Great staff! And salesman! Worked with us on getting our vehicle!! Very happy with our Enclave!! More

by fhdz4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 06, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your Buick Enclave! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Texan GMC Buick Team

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