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Texan Buick GMC

Humble, TX

4.2
709 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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709 Reviews of Texan Buick GMC

February 03, 2024

Been getting my old vehicle serviced there for a few years. It was a no browner to but from there. Great purchase More

by rhubencoffee79
Recommend Dealer
Yes
Employees Worked With
Mario
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February 03, 2024

My vehicle was making a strange noise. Problem was diagnosed as a faulty muffler. A loaner car was approved by Jessica while my vehicle was being fixed. More

by THEHAPPYLALS
Recommend Dealer
Yes
Employees Worked With
JESSICA CLONINGER
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

February 03, 2024

It's always a pleasure working with him as my Service Advisor He pays attention to detail and treat my vehicle as if it were his own.. More

by peterlinton
Recommend Dealer
Yes
Employees Worked With
Victor
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Feb 06, 2024 -

Texan Buick GMC responded

Thank you for the positive review, Peter and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Texan GMC Buick Team

February 02, 2024

Very helpful Very helpful answered all my questions and resolved all my concerns Very helpful answered all my questions and resolved all my concerns, Miguel was great! More

by cruzbusiness
Recommend Dealer
Yes
Employees Worked With
Miguel
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Feb 02, 2024 -

Texan Buick GMC responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 01, 2024

It was like they treated me so poorly. They ignored me. They made me feel so uncomfortable. I wasted my time. More

by niekyasmith
Recommend Dealer
No
Employees Worked With
Horrible
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February 01, 2024

Good customer service this time I will like thy provide my transportation thank you for the service More

by ANA.SERRATO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
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Feb 02, 2024 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Ana. Sincerely, The Texan GMC Buick Team

February 01, 2024

Service was fast, staff was friendly, very professional and helpful. Service went very smooth. Thank you for a great job. More

by ELENORELEMISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Feb 02, 2024 -

Texan Buick GMC responded

Thank you for leaving us this great review, Elenore! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

Feb 02, 2024 -

Texan Buick GMC responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 31, 2024

Had a small problem with remote and no one was willing to take time to talk me through the settings to fix it. Brought my truck in for service and it was a machanic in the service area saying very loudly i More

by Patrickmageetx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Patlan
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Jan 31, 2024 -

Texan Buick GMC responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet expectations. We are currently evaluating the circumstances regarding your review, in the meantime please feel free to contact us directly using the information below. Greg Wilhelm, General Manager gwilhelm@texangm.com

January 31, 2024

Not responsive, poor customer service, contract was signed then bank pulled back coincidentally after the dealership had to do reparations to the vehicle. More

by Dejesus.anamaria03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario and Alex.
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Jan 31, 2024 -

Texan Buick GMC responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet expectations. We are currently evaluating the circumstances regarding your review, in the meantime please feel free to contact us directly using the information below. Greg Wilhelm, General Manager gwilhelm@texangm.com

January 31, 2024

Travis received me and he took care and called me when the car was ready.I will go back again every one was very nice More

by mollymoreno17
Recommend Dealer
Yes
Employees Worked With
Travis
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