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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

January 08, 2024

The sale went flawlessly, I feel Mario new his product very well. As for the additional add ins your dealership includes, I think this should be a negotiating point not something that is automatically bu More

by SJAHNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Esquivel, Beth Patlan
Jan 10, 2024 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us if you would like to discuss this matter further. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

January 06, 2024

Excellent attention from the advisor Humberto and the weather was a long time but my truck turned out very well More

by CHARQUITOLUCIERNAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Jan 08, 2024 -

Texan Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you thanks to Humberto! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

January 06, 2024

Great service, people are very helpful and nice. They don't pressure you to buy, they try their best to help you. More

by rodriguezsergio.m.sr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Torres , Beth Patlan
Jan 08, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us, rodriguezsergio.m.sr! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

January 06, 2024

Went in for routine service. Staff was very pleasant, got me in before my appointment time, and finished quickly. More

by DAVEJOHNSON1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis and Itzel in Service
Jan 08, 2024 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

January 05, 2024

Robert Garza was a great and easy to work with; he answered all our non stop questions. We did out source financing and did all of that electronically. So we just showed up to sign dealership docs and More

by khughes330
Recommend Dealer
Yes
Employees Worked With
Robert Garza
Jan 08, 2024 -

Texan Buick GMC responded

Thank you for your kind words! Robert is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, The Texan GMC Buick Team

January 05, 2024

Good customer service fast and concerned about helping there customers with vehicle issues I will be using for my services. More

by kjvomkj69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Jan 08, 2024 -

Texan Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Texan GMC Buick Team

January 04, 2024

They were very easy to work with. They were prompt and got me to financing and out the door with all the information i wanted. More

by franklinivy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Ramirez
Jan 05, 2024 -

Texan Buick GMC responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Texan GMC Buick Team

January 03, 2024

They completed the work professionally and in a timely manner, and communicated with me punctually! More

by MTHRIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 04, 2024 -

Texan Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Texan GMC Buick Team

January 02, 2024

I wrote a review a while back and I'm here to update I went back to the dealership because I figure I'd give him another chance they wanted to send me somewhere else first saying that I had the wrong plac More

by babygirl510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesaer
Jan 04, 2024 -

Texan Buick GMC responded

We're sorry to hear about your negative experience. We'd appreciate the opportunity to discuss it further. Please contact us at your earliest convenience. We look forward to hearing from you. Sincerely, The Texan GMC Buick Team

January 02, 2024

Excellent customer service, and great sales associates. Exceptional finance process. Everything was completed. Just had to sing and drive. More

by bcwheeless
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed, Bobby
Jan 03, 2024 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

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