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Texan Buick GMC

Humble, TX

4.1
719 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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719 Reviews of Texan Buick GMC

January 13, 2024

GOOD DEALERSHIP. WOULD RECOMMEND THEM. Gave us a good deal And we received all discounts GM offered. Gave us a good trade in. Todd Trahan was very professional More

by terry.labor999@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial mgr
Report | Print
Jan 16, 2024 -

Texan Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Texan GMC Buick Team

January 13, 2024

Great service, went above and beyond to take care of my truck. Will be back. More

by Mr. Milton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 16, 2024 -

Texan Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Milton. We want to provide all of our customers with great vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Texan GMC Buick Team

January 11, 2024

Perfect service from the salesman all the way to the finance manager couldn’t ask for better service More

by abaconstructionservices69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Jan 12, 2024 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Texan GMC Buick Team

January 11, 2024

Oscar did a great job showing around and Roy did a great with the financing. We had such a great experience that my dad bought a truck from Oscar and Roy as well. More

by eallen1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar in Sales and Roy in Finance, Madison Spencer, Beth Patlan
Report | Print
Jan 12, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you and your father again down the road. Sincerely, The Texan GMC Buick Team

January 10, 2024

Dealership is great, some service advisors great, some are not. Sold vehicles cause of this. More

by fosterr1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Jan 12, 2024 -

Texan Buick GMC responded

We are glad to hear that your time with us has been an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Texan GMC Buick Team

January 09, 2024

Good customer service, fast response, and concerned about helping their customers with any vehicle issues. More

by SRAWSON
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

We are ecstatic to hear about your positive experience with us! We will share your feedback with our team and hope to see you again soon! Sincerely, The Texan GMC Buick Team

January 09, 2024

Friendly service with no pressure, my sales person was very knowledgeable and well versed on the process and product. More

by flallen37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Texan GMC Buick. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

January 09, 2024

Trinity Pierce did a fantastic job with my transaction. Roy in finance was awesome as well. Both of them made sure my visit was smooth and fast. A+ More

by philip.connor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trinity Pierce
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

Philip, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Texan GMC Buick Team

January 08, 2024

The sale went flawlessly, I feel Mario new his product very well. As for the additional add ins your dealership includes, I think this should be a negotiating point not something that is automatically bu More

by SJAHNS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Esquivel, Beth Patlan
Report | Print
Jan 10, 2024 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us if you would like to discuss this matter further. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

January 06, 2024

Excellent attention from the advisor Humberto and the weather was a long time but my truck turned out very well More

by CHARQUITOLUCIERNAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto
Report | Print
Jan 08, 2024 -

Texan Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you thanks to Humberto! Please let us know if there's anything else we can do for you. Sincerely, The Texan GMC Buick Team

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