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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

December 31, 2023

We came to Texan Buick GMC to purchase our first truck. Oscar was nothing but amazing and so was the entire team at Texan Buick! They were always willing to go above and beyond to solve any issues. Everyon More

by jamesbanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Jan 03, 2024 -

Texan Buick GMC responded

James, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Oscar went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Texan GMC Buick Team

December 29, 2023

I took my vehicle to get serviced. They communicated to me at all phases of the jobs to be completed. They did a great job for me, no issues at all. More

by donmarti1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner
Jan 02, 2024 -

Texan Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Texan GMC Buick Team

December 29, 2023

I don’t remember his name but my guy was very good my second time getting him More

by mralbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Jan 02, 2024 -

Texan Buick GMC responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Texan GMC Buick Team

December 29, 2023

I was very upset with my service. My seat belt light is still on. You guys never asked me to check it out. It was on when I dropped it off. It was on when I picked it up. This is r More

by nathanbranford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Dec 29, 2023 -

Texan Buick GMC responded

Thank you for your feedback, Nathan. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Texan GMC Buick Team

December 28, 2023

Service was good, washed the car and rotated the tires as well. Did a great job. More

by gerardov07
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Dec 29, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

December 27, 2023

I just Warren you before you go to this dealership, just watch them out, they try to trick you, they are not honest. Just be careful when you go there More

by rfereg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beth Patlan
Dec 28, 2023 -

Texan Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Texan GMC Buick Team

December 27, 2023

Texan GMC always has the most professional and courteous staff. They always ensure all of my needs are met when it comes to caring from my vehicles. More

by JRSHIPPREALESTATE
Recommend Dealer
Yes
Employees Worked With
Gunner in service and Ryan McBain in d
Dec 28, 2023 -

Texan Buick GMC responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Texan GMC Buick Team

December 26, 2023

The quality of service is competitive (compared to other dealers). They do as they promise which is actually what a customer will expect. I like the reminders about service for the right maintenance of my v More

by RIQOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto at service department
Dec 28, 2023 -

Texan Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

December 25, 2023

From start to finish our experience has been very good! Service will be true test! More

by kirving
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Dec 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

December 24, 2023

From start to finish the whole car buying process was super easy! Jonny our salesman was very helpful throughout the process. More

by lawrenceloya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny McDaniel
Dec 26, 2023 -

Texan Buick GMC responded

Thank you for taking the time to review Texan GMC Buick. We're glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, The Texan GMC Buick Team

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