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Texan Buick GMC

Humble, TX

4.2
712 Reviews

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

December 24, 2023

Great dealership the staff was very helpful and very friendly. Would recommend and will be back. More

by cgisentaner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd trahan
Dec 27, 2023 -

Texan Buick GMC responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that we have earned your loyalty. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Texan GMC Buick Team

December 23, 2023

Friendly, attentive, professional staff who makes the effort to provide quality service for each and every customer More

by TRAHAN.TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner
Dec 26, 2023 -

Texan Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Texan GMC Buick Team

December 23, 2023

Negotiating a deal on a pre-owned vehicle was quick and fair. with no drama. They even got the deal done and had the vehicle ready during the Thanksgiving weekend, Jaime, the salesperson was a pleasure More

by davidrivela6348
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime Hernandez
Dec 26, 2023 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, David. Sincerely, The Texan GMC Buick Team

December 21, 2023

Service department can be trusted to deliver fast and honest service. Travis, the service tech went above and beyond to help with getting the service my vehicle needed. More

by DERELYSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis (can't remember his last name) in the Service Dept.
Dec 21, 2023 -

Texan Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Texan GMC Buick Team

December 21, 2023

The staff was Very helpful on all issues very knowledgeable answered all questions completely and honestly More

by tlbsr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Dec 22, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

December 20, 2023

They did a great job negotiating the price I wanted. The car was very clean and ready to go. They also put in a new wind shield at their cost because I didnt want chips fixed More

by JGBLIZ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I worked with salesmen can't remember names. Very decorative suit/ lights
Dec 22, 2023 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

December 19, 2023

Your Dealership has been outstanding from day one. We bought our 2016 Acadia and a 2023 Envison. And your service team is also amazing. More

by mskm9fx1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Turner Sales Rep. Travis on Service , Madison Spencer, Beth Patlan
Dec 19, 2023 -

Texan Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Texan GMC Buick Team

December 19, 2023

This dealership is amazing. From the initial contact to the test drive, all tje way to the sale and even after the sale, everything was great. Mr. Oscar is a great salesman. He More

by shavetta27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar and Jeffrey , Madison Spencer, Beth Patlan
Dec 20, 2023 -

Texan Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Texan GMC Buick Team

December 18, 2023

Very friendly staff. Dealership was clean, well organized, and nice to "hang out" in while doing paper work. I purchased a 2021 Ram 1500 Laramie, and have received comp More

by christian.dulaney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon, and the finance guys were great, Beth Patlan
Dec 19, 2023 -

Texan Buick GMC responded

Thank you for writing this fantastic review, Christian! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. Please let us know if there is anything else that we can assist you with. Sincerely, The Texan GMC Buick Team

December 17, 2023

Service experience was horrific. Jessica advised after I contacted her 2 days after my 48 hours that someone was pulled oldeom working on my vehicle to work on something more importa More

by juayneice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Dec 18, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Texan GMC Buick Team

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