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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

November 03, 2023

Victor was very nice and knowledgeable. The wait time was not very long as a walk in either. More

by tking2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Nov 06, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Victor does for Texan GMC Buick and our customers. Hope to see you again soon! Sincerely, The Texan GMC Buick Team

November 03, 2023

Never any issues. Always professional and quick. Would definitely come back if needed. Truck continues to work great. More

by petersonr0432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica cloninger
Report | Print
Nov 06, 2023 -

Texan Buick GMC responded

We appreciate you working with our service department to keep your truck in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Texan GMC Buick Team

November 02, 2023

Ryan is the best ever! !! I love that guy!!!!! he is so gorgeous with his hat on. More

by KEITH_MOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McBain
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

Keith, thank you for taking the time to share your feedback. Each employee is a valued member of the Texan GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Texan GMC Buick Team

November 02, 2023

The service was excellent The advisor was verbally informed about the job that was going to be performed. More

by curtis.Mcgaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service advisor , Madison Spencer, Beth Patlan
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us, Curtis! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Texan GMC Buick Team

November 02, 2023

We have been customers for over 15 years. The service department is first rate. I highly recommend them. More

by jrmiller1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Texan GMC Buick Team

November 01, 2023

The customer service at Texan Buick is amazing,everyone was very nice and the waiting time was reasonable. More

by wilsoncecilia92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

To say thank you is not enough, Wilson! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Texan GMC Buick again! Sincerely, The Texan GMC Buick Team

November 01, 2023

Thomas McKinney the salesman was great. As far as your delivery department and your service department they get zero stars More

by WILSONDOTTI2211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas McKinney was great!
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

Hello, your feedback is important to us, and we'd like to hear more about your experience with our Service Department. Please contact us at your convenience, so we can discuss your time with us. Sincerely, The Texan GMC Buick Team

November 01, 2023

Issues from the start, after specifically stating I didn’t want warranties added He still added them and raised up my total close to 20,000 on both trucks,No paperwork given only a flash drive when I r More

by RFAINNOVATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mamon
Report | Print
Nov 03, 2023 -

Texan Buick GMC responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience. Sincerely, The Texan GMC Buick Team

October 31, 2023

I have purchased at least 5 vehicles from this dealership! All have been good experiences! More

by PatCunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
Report | Print
Nov 02, 2023 -

Texan Buick GMC responded

Pat, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

October 30, 2023

Sony, Bird, & Robert made this the best vehicle-purchasing experience we've ever had. Comfortable waiting, friendly employees. More

by gist4u4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony, Bird, Robert
Report | Print
Oct 31, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! At Texan GMC Buick, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

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