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Texan Buick GMC

Humble, TX

4.2
711 Reviews

18225 Eastex Fwy

Humble, TX

77338

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711 Reviews of Texan Buick GMC

May 10, 2024

The communication was horrible through the whole process. I am struggling whether I would use them again. I have owned a gmc for several decades and this was the worst service every My advisor was hand More

by monte8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica , Madison Spencer, Beth Patlan
May 08, 2024

The customer service in the service department is wonderful, everyone is very friendly and helpful. The mechanics in service are always goofing off and take forever to change a tire (I waited about a More

by Tara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itzel
May 05, 2024

Always problems/service not done correctly always have to remind them on I service not done! More

by jgarza102457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Patlan
May 05, 2024

Me gusta mucho el servicio que me brindaron, los videos del servicio y lo que requiere en cuestion de mecanica me parecio una idea brillante.les estoy muy agradecido y es muy recomendable su servicio les a More

by laliyos7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
May 04, 2024

Sales group led by Bobby Garza did an excellent job with my purchase opportunity. Service team changed my oil/filter 5 times. Excellent job being timely. More

by PATTROJANOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Garza, Sales, Madison Spencer, Beth Patlan
May 03, 2024

Victor was great He listened to the problem I had and had it checked out and let me know what needed to be done. Ordered parts and called me for apointment to be fixed and called when finished to be picked u More

by degibson400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Figueroa in Service
May 03, 2024

The Service Department did a great job getting my flat tire fixed in quick time. More

by terrykirksey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
May 03, 2024

People there are helpful and knowledgeable and friendly. It was a pleasurable experience and comfortable. More

by www032418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
May 02, 2024

Jessica was my service advisor and was a pleasure to work with. She clearly explained the service provided and my options. I have not had any more problems with my front end since then. More

by DJJBAGGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 01, 2024

3 of the technicians have worked with me in recent visits but Victor is the one that stands out the most, he’s terrific and very helpful. More

by angeladsmith16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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