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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

August 21, 2023

Great customer service. Made the process quick and easy. We will definitely be back again. More

by Phuoc.bui
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Aug 23, 2023 -

Texan Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Texan GMC Buick Team

August 21, 2023

Always treated well at Texan GMC. Service department is great, I've never had a bad experience. Communication is key and they stay on top of it. More

by sandyf1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 23, 2023 -

Texan Buick GMC responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Texan GMC Buick Team

August 20, 2023

Texan GMC was great, but Rafael R put it over the top, best salesman I've dealt with in a long time, took the time to explain all details and very attentive, I would highly recommend this dealership to an More

by ROB.E.RODRIGUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafael R. , Madison Spencer, Beth Patlan
Report | Print
Aug 22, 2023 -

Texan Buick GMC responded

We cannot thank you enough for your wonderful review of Texan GMC Buick and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Texan GMC Buick Team

August 19, 2023

Texan is family, wouldn’t buy from anyone else! ! Always a great experience dealing with them… More

by JOSHPRICE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ro, Madison Spencer, Beth Patlan
Report | Print
Aug 21, 2023 -

Texan Buick GMC responded

Thank you for recognizing your experience at Texan GMC Buick. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Texan GMC Buick Team

August 19, 2023

Excellent customer service every time at Texan GMC Humble TX. They go out of their way to take care of customers. More

by armandoramirez1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
Report | Print
Aug 22, 2023 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

August 19, 2023

Always great service. Minimal wait time. Abe in customer service is an excellent example of the work force More

by jfhjabj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe Lopez
Report | Print
Aug 22, 2023 -

Texan Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Abe. Please let us know if we can do anything further to help. Sincerely, The Texan GMC Buick Team

August 19, 2023

Gunner Green did a great job taking care of our vehicles! Always a good experience ! I appreciate the ride back and forth to the dealership . More

by Click
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Aug 22, 2023 -

Texan Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

August 18, 2023

We have been using Texan GMC for several years and have been very satisfied. The last time I was in for service I was not 100 percent satisfied but the Service Manager went above and beyond to make it righ More

by cheryl.dunham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Rivera
Report | Print
Aug 18, 2023 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

August 14, 2023

Poor service, lack of communication, unnecessary products with vehicle sell, failure to answer phones, poor customer service all around More

by JVANDYKE96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel
Report | Print
Aug 15, 2023 -

Texan Buick GMC responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Texan GMC Buick does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

August 14, 2023

I commend the service department at Texan GMC for the ease of making appointments and the reliability of the service work! I would definitely recommend them to my family and friends. More

by carole.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Report | Print
Aug 16, 2023 -

Texan Buick GMC responded

Hi Carole and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Texan GMC Buick. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Texan GMC Buick Team

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