
Texan Buick GMC
Humble, TX
Filter Reviews by Keyword
By Type
709 Reviews of Texan Buick GMC
Happy with the sales experience and financing, but there are some things that need to be addressed. First, I would have liked to have gotten a more thorough tour of my truck as there are buttons that I don are some things that need to be addressed. First, I would have liked to have gotten a more thorough tour of my truck as there are buttons that I don't know what they do, features that I don't know how to use, and I have been unsuccessful in finding some things in the owners manual, both the included cliffs notes version and the online version. My biggest complaint is the detailing/make ready that the truck received. There are circles and sticker residue on the front windshield, inside the cabin.. There is also what appears to be hot glue, or some type of light colored adhesive from the factory in several places across the black headliner. I removed as much as I could, but some still remains in spots. Also worth mentioning, after having some time behind the wheel now, the steering wheel is not straight. I will address this with the service department when I bring it in for its first scheduled maintenance. I'm not normally a very picky person, but when I pay nearly half as much as what a house costs for a truck, I expect it to be perfect.. More
I primarily have and will continue to use the service department as long as Abe Lopez is there. Abe is the epitome of what a service consultant should be and I am grateful for his level of professionalis department as long as Abe Lopez is there. Abe is the epitome of what a service consultant should be and I am grateful for his level of professionalism. More
Dropped the car off for a failed inspection, in short a few things were found to be out of sorts with the car, nothing serious, Victor worked through are needs & wants like the professional he is - well d few things were found to be out of sorts with the car, nothing serious, Victor worked through are needs & wants like the professional he is - well done.......services completed seem to be done satisfactory - Thanks ! More
I first met with Travis. He was a great help and very attentive to the issues. He set me up with Abe while he was on vacation who followed through and got my truck back to me He was a great help and very attentive to the issues. He set me up with Abe while he was on vacation who followed through and got my truck back to me quickly. More
T-Mac made some of our obstacles seem like they never existed. He made me feel like family. Starting my company in Texas from California has been a challenge, but with friends like T-Mac I feel like ever existed. He made me feel like family. Starting my company in Texas from California has been a challenge, but with friends like T-Mac I feel like everything is possible. More
My wife and I stopped by to check out the 2021 Tundra TRD Pro we were interested in. Mario was very friendly and accommodating. He gave me the keys to take it out for a test drive. Truck was everything I had Pro we were interested in. Mario was very friendly and accommodating. He gave me the keys to take it out for a test drive. Truck was everything I had hoped for. Mario made me an excellent offer absent all nonsense you usually encounter in dealerships. And thanks to Roy at finance, the entire transaction went smoothly. I highly recommend Texan GMC Buick. They truly put the customers first. Thank you Mario and Roy. More
Delivered a defective 2024 GMC Denali 2500HD to me. Dealer promised to replace vehicle with another one and did not. Hurried up and sent me my tags and registration and now won’t answer any of my calls Dealer promised to replace vehicle with another one and did not. Hurried up and sent me my tags and registration and now won’t answer any of my calls or return any of my messages or texts or emails. Very deceptive practices at this dealership. Stay away they are a bunch of crooks. More