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Texan Buick GMC

Humble, TX

4.2
711 Reviews

18225 Eastex Fwy

Humble, TX

77338

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711 Reviews of Texan Buick GMC

February 09, 2015

washer pump I was told by service manager pump would be shipped in 2 or 3 day and he would notify me when received! Six days and have not heard from Pat Hall ! W More

by bigweezer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pat Hall
Feb 09, 2015 -

Texan Buick GMC responded

We apologize for the late communication. We would like to discuss this with you to clarify the timing for the pump and repairs. Please contact us: Jonell Tomas-Haiola (Customer Relations Manager), (281) 359-3600.

August 31, 2014

Worst Dealership EVER!!! Avoid buying here!!! Worse Dealership EVER!!!! After spending two weeks working with a Salesman and Sales Manager, I thought we had a deal. My husband and I drove from More

by pam2wise
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Larry Pate - he was awesome, it was the one they paired us with next who treated us poorly...
Sep 02, 2014 -

Texan Buick GMC responded

We apologize for not having made the car buying process easier for you. We can understand your frustration, and although you purchased a car from another dealership, we’d like to discuss your experience with you to see if there is anything we can do to make it right. Please contact our General Manager, Bert Brocker, at (281) 359-3600.

July 01, 2014

Just received a very disturbing call from the Texan GM In my years of experience with this dealership I have come to realize that it should be AVOIDED at all costs. The General Manger just called me in re More

by pjpalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General Manager
June 18, 2013

I had to take my car here as it was a recall that needed to be done. I was given a 2 hr estimate so brought my 2 yr old. After 3 hrs was told 30 mins more for 3 1/2 hrs. Not until I was there 5 hrs was I ap More

by cl123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rex, Lionel
June 14, 2013

If you want a dealership that totally neglects you after the sale purchase your car from Texan GMC Buick. We have had problems from them from day 1. 1st, after my husband signed all the paperwork for the sa More

by jrob0217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Pierce
December 31, 2012

Price does not sell cars at this dealership. The staff was friendly and helpful, but when it came to price they were giving me the same price I could have received without a trade that was advertised in t More

by ktm250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson
August 11, 2012

After reviewing online a vehicle I wanted I got a call from Toby and asked when I could come "get it" that weekend I made the 2 hour trip to go get the vehicle when I arrived at the dealership Toby had ex More

by Mscastro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toby and Dane
March 31, 2011

My husband and I bought a used truck from Texan GMC and dealt with James and Tex. Could not have asked for a better experience. We hated the thought of sitting at a dealership and dealing with salesmen a More

by missynorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Pierce & Tex
March 13, 2011

I have purchased 3 vehicles from this dealership, the sales staff are friendly and very knowledgable about the vehicles. I purchased a Pontiac, GMC and now my new vehicle is a Buick. I would recommend More

by hlanglinais
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOANN ROSE
March 08, 2011

I live a long way from this delership, so triple checked that they were going to give me the price we had verbally negotiated before making the long drive to them (check in hand). When I got to the dealers More

by ecblount00
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence and Sales Manager
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