Texan Buick GMC - Service Center

Love the dealer ship only take to long to get your truck worked on the service reps are all wonderful worked on the service reps are all wonderful More

I bought my truck at this dealership and have had it serviced there since day one. Always polite and nice, answering any questions I may have and have always left there extremely satisfied. serviced there since day one. Always polite and nice, answering any questions I may have and have always left there extremely satisfied. More

Had the airbag replaced on factory recall. Noticed on the way home that the airbag service light was on. Called the next day. They made a note on the ticket and said I’d get a call from the se Noticed on the way home that the airbag service light was on. Called the next day. They made a note on the ticket and said I’d get a call from the service department with a good time to bring it in. Still haven’t heard from them. I left for 6 weeks in Alaska the following Monday. I return late on May 15th and would like an appointment on the 16th or 17th. There should be “NO charge. More

Very poor communication With the customer doesn't explain in detail. What is covered under extended warranty? Or what will have to pay out-of-pocket every time? Even time i called it was a different price. D in detail. What is covered under extended warranty? Or what will have to pay out-of-pocket every time? Even time i called it was a different price. Does not offer loner vehicles? My truck was there over 3 weeks. More

I find it a real inconvenience when your car has to kept over multiple days and they do not offer a loaner car. I have never experienced this with any other dealer. over multiple days and they do not offer a loaner car. I have never experienced this with any other dealer. More

Great customer service. Polite and great price. I would recommend this dealership to any family member. Polite and great price. I would recommend this dealership to any family member. More

I come as a very satisfied customer. I had to take in my truck for a same day/no appointment oil change service, and Texan GMC was able to get me in and out with no issues. I’m highly s I had to take in my truck for a same day/no appointment oil change service, and Texan GMC was able to get me in and out with no issues. I’m highly satisfied due to them not necessarily having to take me and did it without any hesitation. I’m glad too see they’re still great customer service out there. Thank you Texan GMC. More

Victor the Service Consultant was very knowledgeable, helpful, and polite. It was easy to make the appointment and all went well as scheduled. helpful, and polite. It was easy to make the appointment and all went well as scheduled. More

the worst customer service. I bought a truck last year and the grill was stained. They told me they were going to order the grill and it took 4 months so I called to make an app I bought a truck last year and the grill was stained. They told me they were going to order the grill and it took 4 months so I called to make an appointment and asked if I could make the appointment for 2 months and HUMBERTO told me yes, surprise when it arrived. The dealer told me we had to return the part because it had been 2 months and I asked for an explanation and he just laughed and told me ok, I live 90 miles away and that's inconvenient and they told me they were going to reorder the grill and until now I have not received any calls and it has been 8 months since I bought the truck More

I have used the service department multiple times and have been disappointed by their efficiency every time. I always had an appointment, arrived prior to my time, and had simple oil changes and tire rot have been disappointed by their efficiency every time. I always had an appointment, arrived prior to my time, and had simple oil changes and tire rotations. It has never taken less then an hour and a half, and I have tried morning, noon, and afternoon visits. The last time over two hours. I will not return for service visits. More