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Texan Dodge Chrysler Jeep Ram

Humble, TX

4.4
521 Reviews
Call Dealership (281) 623-1466

18555 Eastex Fwy

Humble, TX

77338

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521 Reviews of Texan Dodge Chrysler Jeep Ram

March 24, 2023

Very relaxing and staff are friendly and professional and very knowledgeable Helpful and easy to More

by habohanna062
Recommend Dealer
Yes
Employees Worked With
Drew,Carrell
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March 23, 2023

Great and knowledgeable service technicians. Always take care of my needs and Uber me home instead off waiting in the lobby. More

by Jerryecline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Mar 23, 2023 -

Jerryecline responded

Drew did a great job explaining all the services that were preformed and made sure I was completely satisfied. Great Job

March 23, 2023

Took over 1month for service and no help with paperwork. Not to happy. Plus my jeep needed an oil change. They missed that. More

by Jsa26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
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March 13, 2023

My second purchase from Texan Dodge and Sam D. No issues either time and fully recommend both with no issues. When I am ready for my next vehicle I will be sure to stop at Texan and Sam first. More

by JASON G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SAMUEL DAWSON
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March 11, 2023

Service department is not to good. They don't return your calls really and leave you out the loop of what's going on with your vehicle. I wish I didn't get my second purchase from. I More

by derrick.latson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 11, 2023 -

derrick.latson responded

They didn't return your calls really and leave you out the loop of what's going on with your vehicle I wish I didn't get my second purchase from there that I bought a 2022 Dodge Ram

March 09, 2023

Alway very professional and customer service is awesome! ! Have been a Texan dodge customer since 2014 and won’t trade for the world. More

by Josearomero1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
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March 01, 2023

Excellent experience. The sales representative clearly understood my needs and wants in a truck and found it for me. He was a true pleasure to work with. Texan should clon More

by bjbham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devonte
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February 22, 2023

Service department takes to long for service, does not give updates. Service techs are not friendly at all. More

by jdavalos1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't remember
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Mar 02, 2023 -

Texan Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking time to leave a review. We want all of our customers to be 100% satisfied with time spent in our service department, and we're sorry we fell short of that during your visit with us. Your feedback is appreciated and we'd like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to our team directly at your earliest convenience. Thank you. Greg Wilhelm, General Manager gwilhelm@texangm.com

February 22, 2023

Excellent service, excellent, and courteous service advisor, she told me an hour and a half for my car, but it was done in one hour. The service area where we sat was very clean.I will go back More

by Debbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deree
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February 22, 2023

Kevin, is it amazing sales person help me through everything answered some questions and did a great job selling the truck very happy More

by benrush300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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