
Texan Dodge Chrysler Jeep Ram
Humble, TX
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521 Reviews of Texan Dodge Chrysler Jeep Ram
Unless you enjoy getting your time wasted or additional damage to your vehicle, and if you care about safety, do not even consider bringing your car here. My car went in on January 4 to have the ignition r damage to your vehicle, and if you care about safety, do not even consider bringing your car here. My car went in on January 4 to have the ignition replaced with a OEM part since the person I purchased it from had replaced it with an aftermarket one. No real issues with the car. No problem starting driving or stopping but wanted the repairs done right so I went to a Dodge dealership. It took them over a week to replace the ignition and told me that the PMC and BMC needed to be reprogrammed but are in good condition so all told I spent over $1300 for an ignition issue, I drive it home that Friday night less than a mile away the next day I take my whole family, including my at the time 37 weeks pregnant wife out to eat to celebrate having her vehicle and it straight up breaks down in the middle of a service road and won’t turn back on. I had to take my very pregnant wife and play leapfrog to get her safely on the side of the road before having to push the giant van myself off of the road I then have it dropped back off at the dealership since that wasn’t even an issue before but now all the sudden that they’ve worked on it my whole entire car craps out. Well it took them four days to be able to look at my car again at which point they told me the PCM crapped out which wasn’t an issue before and that now my vehicle is going to cost an additional 3800 to fix and told me that the part would be ready on Wednesday 25th of January a week later so the time goes by then they stop responding to my texts I get put on hold and then hung up on twice after calling then I finally get through to somebody who tells me that the technician who was working on my vehicle no longer works there and they put the part that they ordered for my car into someone else’s and now I would have to wait an additional week before the part would come in for my car now. Now over a week later, they are once again not responding to me. I have no idea who is the technician supposed to be working on my car and I’m now about to have to go to the hospital to have my baby and have to walk home because they do not care about their customers we are two days away from them having my vehicle for over a month over an ignition switch needing to be replaced and is now going to cost me over $5000 all told not even counting the rental cars I’ve had to buy for the last month while they drag their feet and continuously give me false timelines. More
Very easy to work with and good communication. Excellent inventory. Found the exact spec I was looking for. Will definitely use in the future. Excellent inventory. Found the exact spec I was looking for. Will definitely use in the future. More
They gave me what I wanted at the price I wanted. Sales person worked well with me from being too end. I will recommend the Texan dealership to anyone. Sales person worked well with me from being too end. I will recommend the Texan dealership to anyone. More
This is the worst dealership I have ever dealt with. Take my car in for a transmission problem and recalls I advised them I had a warranty on the car and of course the service guy who takes my car goes Take my car in for a transmission problem and recalls I advised them I had a warranty on the car and of course the service guy who takes my car goes on vacation so nothing was relayed. I received a call telling me the pcm needs to be flashed I advise them to talk to Trevor the service guy because there is a warranty on the cat and of course a day later I get a call saying the car is ready. No one filed the claim for the warranty.I arrive to pick up the car and it won't start and find out they went through my whole car while it was in there stuff moved from where it was originally also wasted 1/2 a tank of gas just letting the car run. Definitely won't be using this dealership again More
Devonte Powell and Reggie Mhoon made the buying experience easy and comfortable. They tell you straight up on what they can and can’t do for you. Very straight forward. I recommend Texan Dodge. Job experience easy and comfortable. They tell you straight up on what they can and can’t do for you. Very straight forward. I recommend Texan Dodge. Job Well Done Gentlemen. More
I was very pleased with my experience at Texan Chrysler Dodge Jeep. I really enjoyed working with Obed Padilla. I will be glad to refer Texan Chrysler Dodge to anyone who is looking for a vehicle. Dodge Jeep. I really enjoyed working with Obed Padilla. I will be glad to refer Texan Chrysler Dodge to anyone who is looking for a vehicle. More
Francisco was very professional very smart in making me feel at home and comfortable in purchasing my first new truck and will be referring at the chance I I’m very pleased at the heartfelt dedication to m feel at home and comfortable in purchasing my first new truck and will be referring at the chance I I’m very pleased at the heartfelt dedication to me as his customer! Thanks to Mr Francisco Lopez and Texan Chrysler Ram!!!!! More
My experience with the dealership was perfect in every way, I would like to thank Emilio for the service he provided to us it was perfect in everything, thanks. way, I would like to thank Emilio for the service he provided to us it was perfect in everything, thanks. More