
Texan Dodge Chrysler Jeep Ram
Humble, TX
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522 Reviews of Texan Dodge Chrysler Jeep Ram
My experience with the dealership was perfect in every way, I would like to thank Emilio for the service he provided to us it was perfect in everything, thanks. way, I would like to thank Emilio for the service he provided to us it was perfect in everything, thanks. More
Some of the friendliest people I’ve ever dealt with! Loved the whole experience! Would highly recommend and will be getting all future vehicles from Texan Dodge!! Just amazing crew and atmosphere! Best Loved the whole experience! Would highly recommend and will be getting all future vehicles from Texan Dodge!! Just amazing crew and atmosphere! Best buying experience by far!! Love, Love, Love these guys!! More
The team at Texan are great! Cordat was great and answered any questions I had during my purchase process. The sales manager, Will, was excellent and cares about his customers. Cordat was great and answered any questions I had during my purchase process. The sales manager, Will, was excellent and cares about his customers. The finance manager, William, was not like a normal F&I manager; he was honest and wanted to make the process quick. This was my first purchase with Texan but I can guarantee I will purchase future vehicles here as well. More
Would have loved a zero star option. Texan Dodge sold a car to me which they had previously fraudulently sold to a thief who had stolen someone's identity to make the purchase. The thief then performed maj car to me which they had previously fraudulently sold to a thief who had stolen someone's identity to make the purchase. The thief then performed major modifications on the car. Texan Dodge did not disclose this information to me prior to my purchase of the vehicle and I only caught them in their deception because I found the receipts for the alterations inside the car, as well as the Texas Buyer's Tag Receipt with someone else's name on it, not mine. Texan Dodge took advantage of me as a female buyer; they sold a used, modified, altered, and stolen car to me as "brand new," and they refused to accept responsibility for their manipulative and dishonest tactics in selling this vehicle to me. In the sale of my Challenger, Texan Dodge omitted and misrepresented material facts regarding my vehicle; I suffered a financial loss as a result; and I would not have purchased the vehicle if I was aware of the material facts at issue. I have contacted the FTC, Texas DPS, Dodge Corporation, and the Harris County Sheriff’s Office. If you are at Texan Dodge in the market for a 2021 Dodge Challenger WB 392 SRT ScatPack (granite in color) with about ~2500 miles on it, be sure to crawl under it to see if it has a muffler delete and ask for an inspection report which was completed AFTER these mods were performed on 1/18/22. Also check exhaust, suspension, and the legality of the window tint, which was not done by the dealership. Lee lied to me about every aspect of this transaction, which I canceled and still have not received the written confirmation of cancelation which I requested. More
I bring my truck in to get it service under warranty I’m supposed to have 5y 100k warr and on top Of that extended warranty after a whole week of not answering the phone we came in and all they said is not supposed to have 5y 100k warr and on top Of that extended warranty after a whole week of not answering the phone we came in and all they said is not cover under warranty I chose to take my truck home to get it repair somewhere else and my filter wasn’t put on back together now I need to make sure they didn’t left more stuf lose or missing bad service Louis has no place doing a job he doesn’t know about not buying one bring anything to them anymore More
I had the best experience ever!! I worked with Sammie and Alton 2 of the most helpful individuals there is. They made me feel comfortable with my decision didn't pressure me to get just anything. Made sure I Alton 2 of the most helpful individuals there is. They made me feel comfortable with my decision didn't pressure me to get just anything. Made sure I got what I wanted with the best rates. And I didn't stay in there for hours!! Thank you sooooo much you guys did an awesome job and I really appreciate you both More
Bought 2 Rams ($110+K) on April 4th. STILL waiting on the license plates 4 MONTHS LATER. Delays: Dealer failed to get the weigh tickets prior to sale. I had to take both trucks for weigh tickets and then de license plates 4 MONTHS LATER. Delays: Dealer failed to get the weigh tickets prior to sale. I had to take both trucks for weigh tickets and then deliver to the dealer. Was asked for the weigh tickets a week after I hand delivered them. Sent photos of each truck 3 times and asked a 4th time for them. I continue to badger the dealer for replacement temp tags every time they expire. When advised the plates had finally arrived the dealer agreed to overnight them. I confirmed I wanted them overnighted (it's an hour drive to the dealership). The dealer says the tags were overnighted via UPS Tuesday, then said they were overnighted Wednesday and then Thursday swore they had "just" been picked up by UPS and guaranteed they would arrive by 4:00 Friday. Here it is Friday and UPS tracking has no record of receiving them. Had to request copies of closing documents for 1 of the trucks multiple times. Finally received after 2.5 months. I purchase fleet trucks for our business frequently and this experience was a huge disappointment. I won't be back and warn everyone to stay away from this dealership. More