Texan Hyundai

Victoria the internet sales director was rude and ignored me after I ask for the total with TTL so I can get a company check cut out to buy the vehicle. Guess they don’t care to sell cars me after I ask for the total with TTL so I can get a company check cut out to buy the vehicle. Guess they don’t care to sell cars More

Called and set an appointment to buy a Palisades that was coming in next week. I was assured there was no “Price adjustment” and that the dealership would take great care of me. I drive 3 hours to the appoin coming in next week. I was assured there was no “Price adjustment” and that the dealership would take great care of me. I drive 3 hours to the appointment only to be presented with a worksheet with the price of the vehicle increased 10k over MSRP. When I questioned the price I wasn’t told that just what it is and that the individual I talked to on the phone was just a 3rd party rep that Hyundai hires to set appointments! What incredible shady practices! I have no problem with dealerships making price adjustments on vehicles, their dealerships their practices, but when they flat out lie and conceal their adjustment until the purchase? I will NEVER buy anything from this dealership and will be quite vocal on all Hyundai and Palisade websites and blogs as to the practices by this dealership! Shame on you. More

Great and fast service. Excellent product even better staff. I will definitely be back again staff. I will definitely be back again More

To me it the number one dealership in Houston... And ill refer anyone to this dealership refer anyone to this dealership More

Tried buying a car over the phone and they told me they can't do that and had to come to the store. Did so and the car was sold. Then was told I should have bought it over the phone. Which one is it? can't do that and had to come to the store. Did so and the car was sold. Then was told I should have bought it over the phone. Which one is it? More

I will never go again! So 2 days ago recieved a call that i was pre-approved for a loan to get a 2015 dodge challenger rt, i talked to the guy for about 20 minutes explaining that i have bad credit and i did i was pre-approved for a loan to get a 2015 dodge challenger rt, i talked to the guy for about 20 minutes explaining that i have bad credit and i didnt think id get approved. HE informed me to fill out an online credit application that i would get approved the next morning i recieved a call from there financal speacialist, that in fact me and my wife was approved to come up there and they would have all of my paperwork ready just gotta sign some paperwork and go in the new vehicle. Then a sales person called shortly and said that his manager has already spoken to the bank and all left to do is come up there verify that i am who i am and go hop in my new car, so me and my wife after work set up babysitting for our 3 kids, and headed up there after 3 hours of sitting and waiting and them telling me and her everything was fine we where going to be getting the car, (chano) the sales rep said sorry you did not get approved but they had another car (10k) less that they called the bank and i was approved for so went on a test drive, and decided ya you know what ill take the car, after over an hour of waiting he said hey i dont want to keep yall up here go ahaid and go home and ill call you at 0930 to come pick up the car since i was approved it ii called him at 1145 this morning and asked for an update he said"im busy been busy all day call you later bye" after talking to management it is currently 1500 and not a single call or anything , i am very disappointed in these people for treating a former Army Vet. And ex firefighter this way.ive laid my life on the line for this country to be treated like absolute garbage More

Living in Rosenberg I wanted to give my business to a dealer in my city so I looked them up and boy did I get put together. I purchase many cars for my business and never have I ever paid a market adjust dealer in my city so I looked them up and boy did I get put together. I purchase many cars for my business and never have I ever paid a market adjustment fee which in my eyes is price gauging so I couldn’t justify paying an extra $2900 in pure profit to the dealer so I can be left upside down forever. The lady over the phone told me to come in and they would have more money to give in store but instead got hit with MSRP plus a $2900 market adjustment fee. Could’ve saved my time of you showed that on your website. More

This dealership uses the classic bait and switch technique. The last few days they have had a Buick Envision priced very well, and it is still on their site as of right now as I am writing this rev technique. The last few days they have had a Buick Envision priced very well, and it is still on their site as of right now as I am writing this review. We called the sales person this morning who was in charge of this vehicle, and he told us to ask for him after we made the appointment to come visit a couple of hours later. When we got there, the sales person we had an appointment with shot out the door when he saw us and sent another sales person to speak with us. It took us 45 minutes to drive to that dealership, and the new sales person told us that this perticular car that we made the appointment to see was not for sale. The dealership had already marked this car a while ago as a trade in for another dealership. Again, this car is still online for sale at cars.com and on their own car dealership website as well! My mom is 80 years old and can't walk nor travel well, yet we exhausted her going to look for what she says is going to be her last car. We wasted half her day, and now my mom is exhausted and laying in bed for the rest of the day for absolutely nothing. She was ready to buy the car on the spot and now has to start all over again. These practices are very unethical and unfair, and we just wanted to make the public aware of what was happening. More

Very shady dealership!! Do not buy from here!! Called about a car that they had coming into inventory. They told me that it would be in stock in the next 10 days and I could go ahead and purchase the new about a car that they had coming into inventory. They told me that it would be in stock in the next 10 days and I could go ahead and purchase the new vehicle and pick it up when it came in. Over the phone I asked the price and was told it would be $50k. I told them I was driving from an hour and a half away, so I wanted to know the price up front to make sure it was worth me coming into the dealership, since so many are selling for a lot of MSRP. And I didn’t want to pay that. Well, I drove that hour and a half. When I got there, they told me there were “add ons” to the price that amounted to $7k. I asked what “add ons” I was getting. They said it was just because the car was so popular. When I pointed out that I was told $50k over the phone, they tried to tell me that the girl was talking just to MSRP. I told them that I asked specifically for the price knowing some dealerships were charging over MSRP and she still told me $50k. They gave me the good ole’ bait and switch. Save yourself some time and go buy from an honest dealership!! I hate to imagine what they lie about on other things if they are doing this. They also tried to tell me everyone was doing it. Which is absolutely not true. The dealership near me is only charging MSRP. I only drove to this place because they were getting theirs in a few weeks sooner. I’ll wait and buy from an honest dealership.. not this one! I’ll also save myself over $6k. DO NOT WASTE YOUR TIME with this DEALERSHIP! More