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Texas Auto North

Houston, TX

3.6
372 Reviews

11655 North Freeway

Houston, TX

77060

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Showing 372 reviews

April 29, 2017

My T.A.N. experience I have needed a vehicle for the past fews years. So I decided to try Texas auto north out. I found a pick up truck I didn't even know I wanted but fee More

by Paddio1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dee;Brown , Dee Brown
May 17, 2017 -

Texas Auto North responded

We appreciate all the kind words and thank you for your business! It is great that Dee Brown was able to provide a good experience for you. We highly value your recommendation!

January 14, 2017

BUYER BEWARE!!! Buyer beware. I purchased a car from them. 2 hrs after driving off the lot, the car overheated and left me stranded. Texas Auto gave me the run around More

by Louise C
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Hensley general manager
May 25, 2017 -

Texas Auto North responded

We would like to apologize for your negative experience at our dealership. The vehicle you purchased is not our typical inventory. In fact, the vehicle was a recent trade in and being sent to auction. We let you know upfront we could not possibly be responsible for mechanical issues on a lower priced cash car being sold as is. You agreed to these terms and purchased the vehicle. Despite this, we will still tried to help you resolve the issue. Providing excellent customer service is our main goal and it is unfortunate you feel you were not treated with the respect you deserve, its possible you simply did not like our answer. Thank you and best of luck.

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