TERRIBLE SERVICE after they get your money!
They are very good at communicating when their trying to get u in the car. As soon as your in it, all the promises they told u go out the window ! I
They are very good at communicating when their trying to get u in the car. As soon as your in it, all the promises they told u go out the window ! I was told I would have my car delivered today at noon. No one called or texted or emailed me all day so I call, and text them. They keep sending me to voicemail . Won’t respond to texts . I call the dealership number instead of my rep that sold me the car and he tells me they not bringing the car and hangs up .I text the finance guy that I was working with and he says he will have my salesman call me, the salesman STEVE begins to argue with me and talk OVER me telling me I’m not getting my money back if I cancel my deal, it ain’t coming today, maybe Monday nonchalantly like I just need to chill and wait till whenever they have time to deliver. In the meantime I have NO VEHICLE! I will NEVER buy another car from them! Update ! … I was PROMISED I would have my vehicle here by 3pm today .. MONDAY, it is now 6:07 pm and STILL no vehicle, no text, no call, no email, no COMMUNICATION. I called THEM and got placed and hold and told I would get called back by the manager Robert. He never called me back. Won’t respond to my texts, won’t email me, then the salesmen STEVE texts me and tells me I need to relax and “count my blessings” and that he’ll just back out of the deal and that he doesn’t even know why he does deals w people like me. I called the number “Tim” who is supposed to be over the 3 dealerships, left me and they said that Tim “isn’t there, “ he rotates between 3 dealerships and “don’t know when he’ll be in.” I call Robert back, which tells me he’s the manager and now his phone is “disconnected . “ So I’ll be calling the police next in Webster AND south Houston along with the news station and newspaper to open a investigation on this crooked dealership.