A different Salesman than the one we had dealt with sent harassing text messages to my wife and I after walking away from sale. Bait and switch, bogus fees, active police investigation.
After speaking with the sales manager Casey on the phone and agreeing upon a sale price and trade in price I drove my family in from out of town. After three hours of total BS I got back to the finance desk. There was almost $1,000 worth of garbage fees and charges that were not agreed upon including $399 glass etching $299 dealer services fee and another couple of hundred in fees that I did not agree to over the phone.
Upon being unable to negotiate further, even after having negotiated the price with Casey over the phone, we walked away.
The very next day we received a text message from a number we did not recognize. It ended up being a completely unrelated salesman sending text messages to my wife asking where was she last night, and several other lewd and inappropriate things. I found out it was one of the salesman by calling the number back and hearing the name Kenyon on the voicemail whose name I recognized as one of Texas auto's salesmen, although we never dealt with him. I called the dealership directly and asked to be connected to Kenyon and you could hear him gasp when I asked him why he was sending my wife harassing text messages. The dealership fired Kenyon but since we had nothing to do with him from the beginning we suspected that somebody else put him up to it. The Fort bend county sheriff's Department is actively investigating this case. since we had never dealt with Kenyon it was clear that somebody gave him our number. Either the sales manager Casey, in retaliation for being unwilling to succumb to the surprise added fees, or Kenyon took it upon himself to search Texas auto's records of private information to contact us. Either way, my wife and I were receiving threatening text messages from an employee of the dealership the day after we were unable to reach an agreement.Casey became argumentative and truculent with me when I resisted the VIN etching fee of $400 and the other miscellaneous BS fees.