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The Autobarn Mazda of Evanston

Evanston, IL

4.8
1,040 Reviews

1015 Chicago Ave

Evanston, IL

60202

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Showing 1,040 reviews

August 04, 2025

We had a very good experience with Eric Fragassi in buying at Autobarn in Evanston More

by Claudia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Fragassi
July 22, 2025

I paid to get service done on my car of which they only did the oil change but I paid for tire rotations and the in cabin filter and the last two didn't get done. I was gaslit about it at the service count More

by Cherrylips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tomy Gnaimvongsa, PB Maristela
Jul 24, 2025 -

The Autobarn Mazda of Evanston responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear of your experience with our dealership. I would like to speak to you to see how I can resolve your concerns. Unfortunelty, with the name used in your review, I could not locate you in our records. Please contact me at 224-420-4000 at your earliest convenience. Thank you, Randy Boomsma Service Director The Autobarn Mazda of Evanston

July 11, 2025

Appreciate the prompt service and timely updates via text messages. So glad they were able to to remove a seized license plate frame screw! More

by nimbocumulus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Diaz, Tomy Gnaimvongsa, PB Maristela
Jul 17, 2025 -

The Autobarn Mazda of Evanston responded

Thank you for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 10, 2025

The Autobarn is an attractive showroom & building. . upon entering the building I was greeted by Christopher Allgeretti. His presence & positive energy flowed with Feng Shui !!!! The Mazda CX 90 w More

by james.ipa90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Allgeretti & Kishan
Jul 11, 2025 -

The Autobarn Mazda of Evanston responded

James, thank you for your amazing review! We are honored that you took the time to visit us, and we are glad that our team took exceptional care of you and ensured your experience with us was informative and successful. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new Mazda CX90!

July 01, 2025

I never bought a vehicle online and from out of state before. I bought this car sight unseen although I had them send photos and a video. The process was a little clunky but we got it done. I would recom More

by dan.wells51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Reis
Jul 10, 2025 -

The Autobarn Mazda of Evanston responded

Dan, congratulations on your new vehicle! We are honored to have been of assistance to you with your out of state purchase, and we are glad that Chris took great care of you. Your kind recommendation means so much to us. Thank you and safe travels!

June 30, 2025

I live in NJ which is a 1000 miles away from Autobarn, on 6/20/25 I called and spoke to Chris Allegretti, and let me tell you this; Chris was honest and a true professional he answered every text and call i More

by OmarR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Allegretti
Jul 10, 2025 -

The Autobarn Mazda of Evanston responded

Omar, thank you for your wonderful review! We are so appreciative of the opportunity to work with you, and we are overjoyed that Chris provided you with 5-star service. We wish you the warmest congratulations on your new CX-70! Please do not hesitate to give us a call if we may ever be of further assistance to you. Take care!

June 23, 2025

I brought my 2008 Mazda 3 to Autobarn for an oil change and check of fluid levels, hoses and mechanical systems. Driving into the service area was easy. I was greeted promptly and politely. Yessenia, my More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessenia
Jun 24, 2025 -

The Autobarn Mazda of Evanston responded

Thank you for your wonderful review! We are honored that you have continuously confided in us with your automotive needs, and we are glad that Yessenia provided you with thorough and efficient service. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 11, 2025

We had a solid experience all around. We walked in without an appointment and Jason Harris took great care of us. More

by geoffrice77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Harris
Jun 12, 2025 -

The Autobarn Mazda of Evanston responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Jason provided you with a top-notch experience. We wish you safe travels and we hope for an opportunity to work with you again!

June 10, 2025

Vary friendly helpful staff. Christopher Allegretti was patient, showed me several models. We decided on a cx 90. He explained everything about the car. Jonathon Danial in finan More

by jim.kasper1
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Allegretti
Jun 12, 2025 -

The Autobarn Mazda of Evanston responded

Jim, thank you for your kind review! We strive for 100% customer satisfaction and we are glad that Christopher and Jonathan took great care of you. It is our pleasure to assist you in any way possible. Congratulations on your new CX-90!

June 05, 2025

Service is good but very long even i had an appointment. I spent almost 3 hours for just maintenance service of my new (mazda CX30 2025) car. More

by gassel05
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Rosenfeld
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